Unwanted Microsoft "Store" pop-up in Win 8.1

Discussion in 'Windows 8 Help and Support' started by Wintings, Oct 25, 2013.

  1. Wintings

    Wintings New Member

    Joined:
    Oct 25, 2013
    Messages:
    3
    Likes Received:
    0
    I am a traditionalist and so run permanently in "desktop" mode because I don't like the look and feel of the new Windows 8.

    Ever since I installed Windows 8.1 a blank green Microsoft "Store" window pops up from time to time on my desktop. When I click on it, the green is replaced by a normal Store page advertising trending apps, etc.
    This unwanted Store pop-up seems to appear at random intervals and is a real nuisance. I certainly never expected to get unwanted advertising pop-ups from a company like Microsoft!

    Can anyone please tell me how to get rid of this annoying intrusion?
     
  2. Medico

    Medico Senior Member

    Joined:
    Sep 20, 2011
    Messages:
    1,158
    Likes Received:
    65
    I do not get this pop up at all. Did you upgrade from Win 8 to Win 8.1 or some other OS to Win 8.1?
     
  3. Wintings

    Wintings New Member

    Joined:
    Oct 25, 2013
    Messages:
    3
    Likes Received:
    0
    I upgraded from Windows 8.
     
  4. Trouble

    Trouble Noob Whisperer

    Joined:
    Nov 30, 2009
    Messages:
    13,845
    Likes Received:
    833
    Are you certain that this "pop up" is not some notification that some of your installed apps have updates available in the Store?
     
  5. Mitchell_A

    Mitchell_A Excellent Member

    Joined:
    Feb 7, 2009
    Messages:
    5,068
    Likes Received:
    240
    To disable notifications from the store, press Win+C to bring up the charms menu, press settings and then "Change PC Settings" down at the bottom. From here, go to "Search and Apps" and then "Notifications". Click the slider beside Store to turn off notifications. You can turn them off for any other app here as well.
     
  6. Wintings

    Wintings New Member

    Joined:
    Oct 25, 2013
    Messages:
    3
    Likes Received:
    0
    Thanks a lot. Very helpful.
     
  7. Mitchell_A

    Mitchell_A Excellent Member

    Joined:
    Feb 7, 2009
    Messages:
    5,068
    Likes Received:
    240
    Glad to help out!
     
  8. Catcher

    Catcher New Member

    Joined:
    Jan 17, 2014
    Messages:
    2
    Likes Received:
    0
    I had exactly the same (very annoying) problem. Thanks!
     
  9. Catcher

    Catcher New Member

    Joined:
    Jan 17, 2014
    Messages:
    2
    Likes Received:
    0
    Actually - it's still popping up :(
     
  10. RobDal

    RobDal New Member

    Joined:
    Feb 9, 2014
    Messages:
    1
    Likes Received:
    0
    I completely disabled all notifications and the pop up is still occurring when I boot up. Do you think it could be in some startup folder. I don't know where the one is for me as a user but have checked
    ยท C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp and there is nothing in there.
     
  11. davidhk129

    davidhk129 Senior Member

    Joined:
    May 19, 2012
    Messages:
    1,337
    Likes Received:
    99
    Here is a reply claimed to have worked for the OP, Wintings.
    The reply is supplied by one of our members, badrobot......
    Here is badrobot's answer :
    Try if you can change your preferences here: Microsoft personalized ad preferences Click the sign-in link on the "green tile". And then click "X" to turn ads off. You will need to use your Microsoft Account.
    ................. end of quote ..............

    my screenshots
    1.
    2.
     
    #11 davidhk129, Feb 10, 2014
    Last edited: Feb 10, 2014
  12. tapydisuza

    tapydisuza New Member

    Joined:
    Apr 22, 2014
    Messages:
    2
    Likes Received:
    0
    It seems like your computer is infected with adwares, adware is a kind of malware that infect system and display malicious ads on the screen. To remove malicious ads from computer use free malware scanner. This scanner will remove all types of malware from your computer system.
     
  13. RogerC

    RogerC New Member

    Joined:
    Aug 1, 2015
    Messages:
    2
    Likes Received:
    0
    My Notifications setting for the App Store was already in the Disabled position yesterday when I got a notification in the upper right of my screen that said "Hurry! Get your free Word Templates". Until that time I had been using this Windows 8.1 pc for about 5 months without ever having seen a single pop up App ad.

    Without really thinking, I clicked on it. The App Store opened to an App for a free Word template. At the very same time, a webpage opened in Chrome that was for the same 'free template'. The website appeared to be in Russian. Also at that same time, my webcam turned on.

    Today I got the same pop up ad again.

    Seems like a virus, but here's the strange part... this App is really in the App Store. You can find it in the App Store by searching for 'Template for Word'. The first sentence in the Description says "Template for Word helps you do your business!".

    It also comes up as the first result when I search the web in Chrome for "Windows store free Word template scam". It's on a Microsoft website page.

    Is this coming from a virus? If not, why does the notification keep popping up even though I've got Store App notifications set to off?
     
    #13 RogerC, Aug 1, 2015
    Last edited: Aug 2, 2015
  14. RogerC

    RogerC New Member

    Joined:
    Aug 1, 2015
    Messages:
    2
    Likes Received:
    0
    This 'Template for Word' ad continues to pop-up everyday, even though I already have my Microsoft personalized ad preferences set to Off and my Windows App Store notifications disabled.

    Does anyone know how to stop this pop-up?
     
  15. ussnorway

    ussnorway Windows Forum Team
    Staff Member Premium Supporter

    Joined:
    May 22, 2012
    Messages:
    2,540
    Likes Received:
    318
    IMO yes
     

Share This Page

Loading...