Have you tried the troubleshooter found on this page:
http://windows.microsoft.com/en-gb/windows/windows-update-error-80070002#1TC=windows-7
8024402F errors see below:
http://windows.microsoft.com/en-gb/...rror-80244016-8024402f-c80003fa#1TC=windows-7
Apologies for asking but we need to know what you've tried so we can determine another course of action
Not exactly sure why you created another thread just to ask about the same problem that was already being attended in your other thread, but.......
If you've exhausted all your options including the links that both Kemical and myself included in the other thread, then perhaps you might want to perform what is commonly called an
In-place upgrade / repair install as described here https://support.microsoft.com/en-us/kb/2255099
And another link regarding the same topic with a little more in-depth explanation here http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html
I've done a lot of these on Windows 7 and a few on Windows 8 and all have gone without a hitch, but.......
I would still strongly recommend, you make every effort to backup and secure any and all critical data to an external resource.
So sorry about that.. Am new in the computer world and am not an IT professional.. Just a little knowledge about computer, internet and FB.
I shall check the link that you have sent me and I shall keep you informed of the results. Thank you very much for your help.
No problem Obiwan which link do you refer to?
ok i had this problem as well i called microsoft in the windows dept started in the level one tech . they couldnt fix it , went to level two tech , they couldnt fix it . so i turned my norton security and my windows defender (OFF) then i chose what updates to down load . i downloaded 1 at a time . i got to a download that failed so i (HID) it . and continued downloading 1 at a time . there was no more problems . windows has a security update that is corrupted so it fails to update all the other updates as well if downloaded all at one time . took me 9 days of dealing with microsoft to want to try to figure this out on my own . hope i helped u and saved you some timei have done deleting the contents of windows software distribution -- download and datastore.
I have done the troubleshooter that you suggested, still it didn't work... error still in windows updates
I also have run windows update diagnostics, the problem is still there.
I also got error 8024A000, and have done stopping the services pertaining to windows updates.. I have followed the instructions given on how to do it, still the problem is not resolved and I couldn't install the updates. Just this morning at around 3:30a.m., I couldn't install the windows update..
If you could really, really help and resolve the issue, I would appreciate it very much.
ok i had this problem as well i called microsoft in the windows dept started in the level one tech . they couldnt fix it , went to level two tech , they couldnt fix it . so i turned my norton security and my windows defender (OFF) then i chose what updates to down load . i downloaded 1 at a time . i got to a download that failed so i (HID) it . and continued downloading 1 at a time . there was no more problems . windows has a security update that is corrupted so it fails to update all the other updates as well if downloaded all at one time . took me 9 days of dealing with microsoft to want to try to figure this out on my own . hope i helped u and saved you some time