Upgraded computer to windows 8.1 Pro. Unable to burn DVD/CDs.

JoseDB

New Member
#1
Upgraded computer to Windows 8.1 Pro from Windows XP. Unable to burn DVD/CDs. Does not recognize blank media. No error messages given other than Insert blank media.
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#3
Did you install 8.1 via DVD so you know the DVD was functional in the new OS? I do remember some DVD players had problems with Windows 7 and in some cases needed a firmware upgrade. The same thing may be happening with your system since Windows 8 would probably exhibit the same symptoms.

Are you using more one type of blank media, and at what speeds will that media burn.
 


badrobot

Senior Member
#4
Try going to the manufacturer website and look for Win 8 driver for your optical drive. Driver issue is a common problem with Win 8 upgrade.
 


JoseDB

New Member
#5
Would like to thank those of you who offered suggestions. After my post, I did some more searching and read that Microsoft omitted the codecs in some versions of windows 8. Apparently, I purchased one those versions. One of the recommendations was to purchase Media Center which I have not done as I am still exploring other options.
Once again, thank you for taking the time to reply to my question.
 


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