Windows 7 USB External Hard Drive will not eject

Terry Day · Sep 18, 2019

I am expereincing a problem I am not sure it's a Windows issue or I Tunes. I store my Tunes Library on a seperate External Hard Drive as the file size is quite big 1786 Song Tracks. When I have finished using I Tunes to play any music and shut I Tunes down my Exteranl hard Drive will not close down and I am receiving a message 'USB generic device - another programme is accessing this and cannot close down' or words to that effect. I am unable to identify the programme in question and I have looked in Services to see what is running and cannot determine the fault. Aplogise if this is not a Windows 7 related issue, any help would be greatly appreciated

Jimbo22 · Sep 19, 2019

This is what I would do.....I would use Revo Uninstaller and uninstall iTunes. Once that is done, the do the advanced scan to find all the left overs, then delete those. Then reboot.

Then download a new copy of iTunes and install it on the C or D drive.......keeping it's entire contents on either drive.

Rapaaja · Sep 18, 2019

HI Terry
Assuming music
I suggest you make a file about them

Jimbo22 · Sep 18, 2019

I'm pretty sure the issue is you have itunes installed on C drive and your iTunes library on the external HDD. You need to put them on the same drive....ideally on the C drive.

Rapaaja · Sep 18, 2019

D Therefore, make them a common file / or your own D file, which you can move more easily.
In the end where do you want to save / use
I love it because C Drive is a machine-related partition not for storage.

Rapaaja · Sep 18, 2019

If there is any functional tease on your device please let us know?
AND you want to miss yes understanding hidden / choice

Terry Day · Sep 19, 2019

Rapaaja said:
HI Terry
Assuming music
I suggest you make a file about them

They are in a File in my External Drive the problem is the drive won't release as there is another programme using it??

Terry Day · Sep 19, 2019

bassfisher6522 said:
I'm pretty sure the issue is you have itunes installed on C drive and your iTunes library on the external HDD. You need to put them on the same drive....ideally on the C drive.

Putting them on my C Drive and my PC crashes for some reaon I've lost my Library

Jimbo22 · Sep 19, 2019

This is what I would do.....I would use Revo Uninstaller and uninstall iTunes. Once that is done, the do the advanced scan to find all the left overs, then delete those. Then reboot.

Then download a new copy of iTunes and install it on the C or D drive.......keeping it's entire contents on either drive.

Terost · Sep 21, 2019

I keep my music files on my external hard drive. Most of the time, the computer sees the external hard drive as another drive to the computer and l am unable to eject the hard drive. What l do is shut down the computer completely and l unplug the external drive. The shut down will close all programs running.

Sent from my LGMS631 using Tapatalk

Terry Day · Sep 22, 2019

I have moved everything to another Hard Drive in my tower and re -installed I Tunes. All well now thanks for all your comments and advice.

Rapaaja · Oct 2, 2019

TEROST thanks

Windows 7 USB External Hard Drive will not eject

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