Windows 7 user profile won't accept log in
- Thread starter bosshog22
- Start date
RussoM5
Member
A few options you might try.
Can you log into your account in a safe mode?
Do you have any recent system restores? If so, restore and see if you can log in normally.
If not, you might try something on this page:
http://support.microsoft.com/kb/947215
Can you log into your account in a safe mode?
Do you have any recent system restores? If so, restore and see if you can log in normally.
If not, you might try something on this page:
http://support.microsoft.com/kb/947215
davidhk129
Senior Member
Before I can go on, I need a couple of answers from you.....
1. Do you have another admin account besides the one which you cannot log on ?
2. Is your daughter's account an admin account ?
3. If you go to Safe Mode, how many accounts are listed in the login screen ?
1. Do you have another admin account besides the one which you cannot log on ?
2. Is your daughter's account an admin account ?
3. If you go to Safe Mode, how many accounts are listed in the login screen ?
davidhk129
Senior Member
d
In Safe Mode how many accounts are listed there ?
Do you see an account listed as Administrator ?
If yes, you are very lucky.
Please post back what you see in safe mode.
Without a working admin, nothing can be done except re-installing Win 7.
However, if your IT person does have the admin rights, then....
take it to you IT person, ask him, using his admin rights, create another admin account for you.
Make sure the new admin account is working properly. If satisfied, ask your IT person to transfer the files you want to keep to your new admin.
Finally, delete the old admin account. It's no good to you.
Last word of advice. It is important to have 2 admin accounts, one as a standby for situation such as this.
In Safe Mode how many accounts are listed there ?
Do you see an account listed as Administrator ?
If yes, you are very lucky.
Please post back what you see in safe mode.
Without a working admin, nothing can be done except re-installing Win 7.
However, if your IT person does have the admin rights, then....
take it to you IT person, ask him, using his admin rights, create another admin account for you.
Make sure the new admin account is working properly. If satisfied, ask your IT person to transfer the files you want to keep to your new admin.
Finally, delete the old admin account. It's no good to you.
Last word of advice. It is important to have 2 admin accounts, one as a standby for situation such as this.
Last edited:
I don't know if it's safe mode or not, but when windows starts i see my daughter's profile and mine next to each other. However, her name is highlighted with a box and mine is not. Could my profile have been completely erased? Also, when i go to user accounts to try to make changes it asks for admin password under my name but i never had to use one. So frustrating!! Thanks-
davidhk129
Senior Member
No, your account is not erased. Yours is corrupted.
Right now you don't have a working admin account.
Your options are the ones I stated in my last reply.
