utility to monitor/log service interruptions?


Senior Member
my internet-provider sometime loses connection … need a utility to monitor/log when service interruption occurs.

need more info? keep reading.

i always shut-down when not using computer … also, shut off surge-protector (includes vendor's modem). when i turn on surge-protector … line-connx (fiber-optic (line, not wifi)) immediate connx (solid-green light) to internet … 3-4 hours later, while on the internet, it will lose connx (blink-green light). the connx will resume (solid-green light) a minute or two later.

the above behavior is all automatic … does not require intervention from myself or vendor-support. my plan is for 20mps (upload) … usually clock 27-30mps speed.

along came new directives at my building-complex … my internet-provider was installing fiber-optic cabling for all residents. i left note stating my fiber-optics was already in operation and was being used … the note also also told them i did not want line-connx changed (same vendor) to wifi-connx.

all was good … still utilizing line-connx at this time.

before the building-complex rehab, i used to sustain flawless connx … lasting for whole day. now … disconnx happens after several hours … failing once or twice a day (disconnx for only a minute or two, and then resuming). during connx, identical speed (27-30) is clocked.

of course, i am free to contact the provider … but, would be advantageous if i could tell them exactly when the disconnx occured … and for how long it was offline. so … i started jotting down the interruptions in notepad. however … i don't always notice the service-interrupt … so, this is not the ideal method of logging … need somethin' bit more concrete.

decided to look for freeware to monitor the connx … came upon netuptimemonitor.com … and virustotal.com gave the *.exe file (numsetup.exe) a clean bill of health … same with my a/v 'n mbam. notably, the software was available directly from the developer's website.

installation went fine … and then i came across two caveats.
the 'trial' freeware runs for only 30 minutes … gotta' pay up for permanent monitoring.​
opened up process-explorer (sysinternals) … suddenly, virus-total flags three of the *.dll support files [urlmon, mswsock, system.configuration.ni] as potential hazards.​
uninstalled the program … currently scanning for infections.

since the above disconnx-issue developed only after the complex had completed their rehab … i stipulate it's the provider's fault and not my hardware/software/av. only other possibile culprit might be one of windows updates.

not certain, but seems sysinternals has no utility to monitor/log service interruptions … any suggestions from you guys?



os: windows 10.0 (home ed) 64bit (oem 8.0)​
laptop: toshiba satellite P55-A5312​
updated: as of 07-26-2018 … w10scu (1803) 17134.191​
browser: ffx, chr​
cpu: intel core i5 4200U @ 1.60ghz​


Windows Forum Team
Staff member
Just because something hits on Virus Total doesn't mean it's malicious. They do generate false positives often enough. If you're needing to monitor externally accessible hosts I would use uptimerobot. The monitoring is done from their site. 50 hosts checked in 5 minute intervals for free. Uptime Robot


Windows Forum Admin
Staff member
Premium Supporter
The modem/router should have service logs. For example this is mine.


I agree with Neemobeer, try using a monitoring service. I often use the 30 day free trial of WebSitePulse - monitoring interval of 1 min from multiple locations.

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