Windows 7 w7 freezing software programs (not responding)

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bsoddumps

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Oct 11, 2016
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Hi community,

First of all, if this subforum is not the correct one, let me know so that I can change it.

Despite the many posts about the same issue, I haven’t found any ‘how to post about’ post for this type of problem, so I think it’s better to attach the following and wait to see if some expertise offers some guidelines.

I inherited the laptop recently, so I do not know when this really started to happen.

I’ve reinstalled windows twice and stop the ‘windows update’ for updates make the system freeze even more constantly.



Thank you so much in advance.
 

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Neem's correct on this. 2GB is the bare minimum needed to LOAD W10, not necessarily run it decently. That's why all laptop makers today give you at least 4GB of RAM. That's what is needed if you wish to be able to watch streaming video such as Netflix, Amazon Prime, Hulu, YouTube, etc. Less than that the video becomes choppy, laggy, etc. You probably already know this subconsciously, as your other laptop with 8GB of RAM most likely doesn't suffer these kinds of problems.

Checking the Crucial Memory site, it looks like the Acer laptop will take the 2x4GB RAM you have. Here's that link for you to review:
RAM & SSD Upgrades | Acer Aspire 5741 | Crucial.com
The specs on the Crucial Site show the 5741 can...
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It can be difficult to find. In Windows 7 I believe you'd want to go to Personalize in Control Panel and then Display then Advanced Display Settings > Display Adapter Properties
 
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Yeah you only have 128MB dedicated. What about in task manager, one of the tabs should show you how much memory is 'hardware reserved'
 
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Neemobeer said:
'hardware reserved'
Click to expand...
Harware reserved is 330, in gray. I remember I was told to minimize some usage before adding 2x4GB. I am sorry for it not to be in english, just let me know to roughly translate it to you if necessary

PS. I am currently working with several online dictionaries, so I maintain open several tabs in the browser.

 
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Hmm yeah it only sees 4GB. It's possible it doesn't physically support more than 4GBs. I would look in BIOS and see if it identifies all the RAM, if it does not then that would be why.
 
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You'll just need to look at your screen during system start up. Usually it will require pressing F1, F2, F10, F12 or Esc. It should say something like Press F# for Setup or the like. Once in there you'll just have to navigate the menus and look for system settings or memory settings. BIOS never seems to be the same from system to system.
 
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