I upgraded my Lenovo laptop from Vista Ultimate 32-bit to W7 Pro 64-bit. I used a retail upgrade as Lenovo won't supply a 64-bit upgrade for a 32-bit preloaded system. I should have known that when I ordered the laptop, but I didn't. The upgrade (clean install) on a new 'cloned' HDD worked just like Paul Thurrott said it would. Now I'm trying to round up all the hardware drivers needed to make all the W7 functions work. One of those functions is the 'Fax and Scan' facility. So far I've used the W7 driver matrix on Lenovo's web site to download the proper drivers for my T500 system. The matrix shows 1 driver file for the T500 internal modem under W7 64-bit. The Vista system came preloaded with 8 driver files for the same 'HDA CX20561 Soft Modem'. So it's no surprise the Fax works great under Vista 32-bit and not so great under W7 64-bit. I can't 'hear' the internal modem when faxing out with W7 so I really don't know what's happening. So my question is other than calling Lenovo support does anyone have any suggestions on how I can find out the what & where of the W7 drivers for a new Lenovo laptop for 'Fax and Scan' modem support? It's been my experience that if Lenovo can't restore, replace or substitute a failing component then they ain't a lot of help. Maybe somebody has already blazed this trail and could share their information with me. TIA for your help.
Bob Helms
Bob Helms