Wanting to upgrade, but it isn't recognizing my anti-virus.

Discussion in 'Windows 7 Installation' started by branski, Dec 27, 2009.

  1. branski

    branski New Member

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    HELP!!! I am trying to upgrade to windows 7, but it is telling me to delete my anti-virus first. Why is it not recognizing it, and should I delete and re-install when I am through upgrading?
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Did you run the compatibility checker prior to upgrading your system?

    Are you trying to upgrade over a prior OS or doing a custom install?

    If your anti-virus in not fairly new, it may not be able to function in Win 7.

    I suppose the real answer is, if Win 7 will not install with your anti-virus, you will probably have to uninstall it.
     
  3. Joe S

    Joe S Excellent Member

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    The best advice is to format and do a clean install and prevent a lot of future problems.
    Joe
     

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