I'm sorry to hear about your experience with the site where you made a purchase. It's important to be cautious when buying software or any products online, especially from unfamiliar websites. Since you used a gift card for the purchase, there might be limited options for recourse compared to credit card payments. Here are some steps you could consider taking: 1. Contact the Gift Card Issuer: Reach out to the company that issued the gift card to report the incident. They might be able to assist you or advise on how to proceed. 2. File a Complaint: Consider filing a complaint with consumer protection agencies. In Canada, you can reach out to the appropriate consumer protection agency or the Canadian Anti-Fraud Centre. 3...