Windows 7 Well.. black screen of death

Yomo · Dec 3, 2016

Hey guys,

I turned on my pc and only got an black screen I got a dell (adel hello xd) anyway I use windows 7 professional I got 64 bits 4 ram. my dad looked on the pc and was doing so stuff and he said some long file is lost its called win.19838474829w99283838383 or something I dunno but I dont know what to fo and feel life less without my pc please help me if you know how to solve this issue. and I can solve this probleem can I also put windows 10 on it because every time when my pc was ok there was an update to 10 and it said my pc is good with it everything will be fine but at the end it always says that there was an issue to install win 10. thanks in advance !

kemical · Dec 4, 2016

Yomo said:
can I also put windows 10 on it because every time when my pc was ok there was an update to 10 and it said my pc is good with it everything will be fine but at the end it always says that there was an issue to install win 10. thanks in advance !

Hi Yomo,
if you post the make and model number of your system we can advise further.

As for your current issue, try what Neem's suggested regarding 'Safe mode'. Simply reboot and keep pressing F8 until you can get into Safe mode. What Neem's is saying is that if you can boot into safe mode then chances are it's a driver issue.
Also when booting into safe mode you'll see at the top of the menu a setting for 'Last good known configuration'. Using this will take you back to the last point...

Neemobeer · Dec 3, 2016

Yomo said:
Hey guys,
I turned on my pc and only got an black screen I got a dell

I would start by trying to get into safe mode by pressing F8 while the computer is powering on. If it boots it's likely a driver problem. I'd start by updating rthe graphics driver. If it doesn't boot into safe mode you will want to create a recovery CD or USB from a different computer. Boot into the recovery media and run repair commands on the C drive

chkdsk /f /r C:
SFC /scannow

Yomo said:
Hey guys,
I can solve this probleem can I also put windows 10 on it because every time when my pc was ok there was an update to 10 !

Maybe, you will need to see if there are drivers for Windows 10 for this device. I would check the manufacturer site

Yomo · Dec 3, 2016

Neemobeer said:
I would start by trying to get into safe mode by pressing F8 while the computer is powering on. If it boots it's likely a driver problem. I'd start by updating rthe graphics driver. If it doesn't boot into safe mode you will want to create a recovery CD or USB from a different computer. Boot into the recovery media and run repair commands on the C drive

chkdsk /f /r C:

SFC /scannow

Maybe, you will need to see if there are drivers for Windows 10 for this device. I would check the manufacturer site

Ehhh it seems pretty difficult do you have skype or something?

kemical · Dec 4, 2016

Yomo said:
can I also put windows 10 on it because every time when my pc was ok there was an update to 10 and it said my pc is good with it everything will be fine but at the end it always says that there was an issue to install win 10. thanks in advance !

Hi Yomo,
if you post the make and model number of your system we can advise further.

As for your current issue, try what Neem's suggested regarding 'Safe mode'. Simply reboot and keep pressing F8 until you can get into Safe mode. What Neem's is saying is that if you can boot into safe mode then chances are it's a driver issue.
Also when booting into safe mode you'll see at the top of the menu a setting for 'Last good known configuration'. Using this will take you back to the last point when the machine was running well although it doesn't always work.
The other thing to try is booting from a win 7 install disk and click repair instead of install.

Post back if the above is no help.

Yomo · Dec 5, 2016

kemical said:
Hi Yomo,
if you post the make and model number of your system we can advise further.

As for your current issue, try what Neem's suggested regarding 'Safe mode'. Simply reboot and keep pressing F8 until you can get into Safe mode. What Neem's is saying is that if you can boot into safe mode then chances are it's a driver issue.
Also when booting into safe mode you'll see at the top of the menu a setting for 'Last good known configuration'. Using this will take you back to the last point when the machine was running well although it doesn't always work.
The other thing to try is booting from a win 7 install disk and click repair instead of install.

Post back if the above is no help.

Lol its achting weird I just turn it on and pressed start windows normaly it worked easily and when I logged in the screen turned black and stayed black... I csn press cntr als delete and then I can log in again and thenn it will happend again

kemical · Dec 5, 2016

kemical said:
if you post the make and model number of your system we can advise further.

Please post make and model of machine.

Yomo said:
I just turn it on and pressed start windows normaly it worked easily and when I logged in the screen turned black and stayed black... I csn press cntr als delete and then I can log in again and thenn it will happend again

Did you try booting into safe mode?

Yomo · Dec 5, 2016

kemical said:
Please post make and model of machine.

Did you try booting into safe mode?

I press f8 and then I can choose with safe mode normal startup with low resolution with etc and then I just get past the boot not past the log in

Yomo · Dec 5, 2016

kemical said:
Please post make and model of machine.

Did you try booting into safe mode?

I press f8 and thenni can choose between pc recovery that doesnt work because I dont have a usb or disck with the right stuff on it safe mode video with lower quality last known right config doesnt eork either modus active directory recovery fault trsck modus auto startup after shut down of systeem fault etc

Yomo · Dec 5, 2016

kemical said:
Please post make and model of machine.

Did you try booting into safe mode?

Yomo · Dec 5, 2016

kemical said:
Please post make and model of machine.

Did you try booting into safe mode?

MEGA

kemical · Dec 5, 2016

Yomo said:
I can choose with safe mode normal startup with low resolution with etc and then I just get past the boot not past the log in

Do you mean by this that the screen goes black after log in even in safe mode?

The 'Mega' link needs an encryption key to access can you please post?

Yomo · Dec 5, 2016

kemical said:
Do you mean by this that the screen goes black after log in even in safe mode?

The 'Mega' link needs an encryption key to access can you please post?

I basically need a winre.wim file and thats it but I cant find it... and that screen on mega was my product key model number is it safe to post it?

kemical · Dec 5, 2016

Yomo said:
product key model number is it safe to post it

I wouldn't.

Yomo said:
I basically need a winre.wim file and thats it

https://support.microsoft.com/en-gb/kb/2883457

Other than that use your product key to download a copy of windows 7 and boot from the disk to enter recovery:
Link Removed

Yomo · Dec 5, 2016

kemical said:
I wouldn't.

https://support.microsoft.com/en-gb/kb/2883457

Other than that use your product key to download a copy of windows 7 and boot from the disk to enter recovery:
Link Removed

That site doesnt fit for me because my windows was already installed in the factory because its a pc of my moms work they said I neet to contact the factory or some thing I m just going to a pc shop and capy it there

kemical · Dec 5, 2016

Yomo said:
I m just going to a pc shop and capy it there

Good idea!

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