My boss purchased a new desktop last year and transferred files from a backup drive to the new system. The new desktop has a folder where all of the backed up files are located. When transferring some files from the backup folder to the desktop, a message will pop up that says "sync all format error." It is still possible to transfer the files but not without going through a number of unnecessary steps first. Can someone please offer some clarity to this issue? I've tried doing a few web searches for answers, but based on the keywords, nothing specific shows up that can solve my problem. Thank you for your help.