White screen freeze

Discussion in 'Windows 7 Help and Support' started by Solid2000, Apr 12, 2012.

  1. Solid2000

    Solid2000 New Member

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    Hi, Can someone help? I am using a shuttle xpc St20g5 with windows 7 pro,when I'm on either Chrome,IE or Firefox suddenly it crashes with usually a white screen and there's nothing i can do so i have to reset.Thanks.

    specs:

    processor AMD Athlon 64 processor 3500 + 2.20 GHZ
    RAM 2 GB,
    system 64 bit
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    The white screen means the application has become unresponsive, so I assume you are getting such a message?

    Are you doing anything in particular with the browsers, such as common sites, or using a certain type of add-on, like Flash?

    Does the Event Viewer show any errors around the time of the freezes?

    Is you internet connection stable?
     

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