Johnmaras

New Member
Joined
Aug 12, 2015
Messages
1
I updated to win10 from 7 home premium. I opened the store, I created a hotmail account and I downloaded some apps. I closed my pc and it changed the windows login method from windows password to email and password. Since then I cant login. I am sure that my email password is correct, but when I press enter to login says Welcome and after about 2mins displays again the login screen and then a screen with a landscape and the time.
Can someone help me please? Thank you.
 
Solution
It seems like your PC is stuck in a login loop after the Windows 10 update. Here are some steps to address this issue:

Potential Solutions:​

  1. Enter Safe Mode:
    • Try booting into Safe Mode by repeatedly pressing the F8 key during startup.
    • Safe Mode may allow you to bypass the login loop and troubleshoot further.
    []Using System Restore:
    • If you have a restore point set, boot into Safe Mode and attempt a System Restore to a point before the problematic update.
    [
    ]Offline Password Reset:
    • Use a password reset tool like "Offline NT Password & Registry Editor," booting from a USB or CD, to reset your Microsoft account password.
    []Repair Windows 10:
    • ...
It seems like your PC is stuck in a login loop after the Windows 10 update. Here are some steps to address this issue:

Potential Solutions:​

  1. Enter Safe Mode:
    • Try booting into Safe Mode by repeatedly pressing the F8 key during startup.
    • Safe Mode may allow you to bypass the login loop and troubleshoot further.
    []Using System Restore:
    • If you have a restore point set, boot into Safe Mode and attempt a System Restore to a point before the problematic update.
    [
    ]Offline Password Reset:
    • Use a password reset tool like "Offline NT Password & Registry Editor," booting from a USB or CD, to reset your Microsoft account password.
    []Repair Windows 10:
    • Boot from a Windows 10 USB or DVD and choose the Repair Your Computer option. Use this to troubleshoot or repair the installation.
    [
    ]Reset Windows 10:
    • From the Windows 10 installation media, you can also choose to reset the system, keeping or removing personal files.
    []Disable Auto Login:
    • You may need to disable the automatic login feature, which is likely causing the login loop, after accessing the Advanced Startup Options.
    [
    ]Contact Microsoft Support:
    • If the issue persists, reaching out to Microsoft Support, especially since the login method has been altered, could help resolve the problem effectively.

      Additional Considerations:​

      • Ensure there are no connectivity issues if you have to log in using a Microsoft account.
      • Make sure the date and time settings on your PC are correct, as authentication can fail otherwise.
      • Backup any critical data if needed before making significant changes to your system.
      If these steps do not resolve the issue, consider reaching out to Microsoft Support or a local IT professional for further assistance.
 
Solution