hrkc

New Member
Joined
Jan 18, 2019
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4
I have a Dell Latitude E6410 that needed the hard drive replaced.
During the Win 7 installation process , it hangs when the Win Logo is displayed for the first time , after a few seconds the entire screen turns white.
I first tried different drives and Software medias.
On a whim i stuck in a Win XP cd and it loads fine.
I then tried Win 7 , 10 and Linux Mint boot media and all failed.
Only XP will load on the Laptop.
It came licensed with Win 7pro from Dell
Any suggestions ?
 

I would reset the BIOS to default and try again. If XP loads you probably have BIOS tweaked.
 

Still No Luck.
For the sake of trying something different , i put my drive into another laptop , re-imaged with Win 7 Pro , it imaged fine.
Removed the drive and placed back into my E6410 , hangs at the same place.
During a safe mode , step by step load , looks like it is hanging at "Class.NP.sys" or the next driver.
 

Try upgrading the bios.
 

Upgraded to the latest . still no luck.
 

You may want to try booting to an install or recovery disc. You can make one from a friends computer. In the recovery console you'll need to identify which partition is the OS and run chkdks and sfc /scannow on them.
 

Still no luck , Gonna try and use a USB as a recovery disc , not sure if its gonna help.
 

Reset the bios settings and try again. will improve
 

Upgrade the BIOS to the latest version and then roll back the BIOS to the last stable version.

Then follow this:
Yes, you can definitely install win 7 64 bit.
You can check the drivers and downloads page all compatible drivers are listed.
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