Windows 10 Black Screen startup

Discussion in 'Windows 10 Help and Support' started by Alex1591, Feb 23, 2016.

  1. Alex1591

    Alex1591 New Member

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    I've noticed that during the first startup, none of my external devices (mouse, keyboard etc) work. When I move the mouse the internal motherboard speaker sounds. It's almost as if all input output slots fail or arent working until I shut the pc down. Could this be what is causing the issue below? If so, what can I do?

    I'm using my hd tv via hdmi as the sole monitor for my Windows 10 desktop. However I keep finding when starting up PC after shutting down, that after the first 10-15 seconds the tv goes black as if the monitor has been disconnected. Ive tried unplugging the hdmi cable from to and PC then plugging in again, using a vga cable to PC and to instead, turning off tv, changing the input source on tv. But anything I try, I'm still not able to bring the image back. The only way I've been able to fix it is I've had to resort to turning the PC off from the mains (which makes me very uneasy as its not good to do so) and turn it on again, whereby it magically works fine with no issue second time round.

    Is there anything I can do to prevent this from occurring (in display settings possibly?)
     
  2. Neemobeer

    Neemobeer Windows Forum Team
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    During this "first start up" is your computer coming out of sleep or hibernate? Are there any PnP manager errors in event viewer? Is your display set to HDMI? Have to tried lower the resolution on the computer, it could be to high for the TV to handle.
     
  3. Alex1591

    Alex1591 New Member

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    Hi thanks for getting back to me. This occurs when the computer starts up from having been completely shut down. Just had a look at event viewer and I can;t see any PnP manager issues around the startup time. Only kernal boot & FilterManager logs until my forced shutdown.
    I have to admit the TV is fairly old, probably one of the first with HD. However, after the forced shutdown from plug, and restart a few moments later it seems to work again. Resolution settings are at recommended 1360 x 768. Not sure how to set to HD. Adaptor is GeForce GTX 970, with up to date drivers.

    I've started noticing that no peripherals (mouse, keyboard, wifi dongle etc) seem to be responding upon first startup & when I try to move the mouse, the internal speaker sounds. Thinking whatever is causing this, could be related to monitor also?
     

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