Windows 10 windows 10 goes back while on and force lock me out

#1
basically while I'm on my computer I'm finding at random times my computer monitor goes black similar to how you switch sources except it stays black and I can't do anything about it ovi I went into safemode and tried to deal with it by downloading software to remove old drivers as that is what was recommended by a post I saw online this seems to happen as you upgrade builds which was 10242 to 11150 but that didn't work and o top of that my computer force lock me out where I get sent to the sign-in screen

other that all this I can say this all started on my 10242 build so mabey the upgrade didn't matter

can someone help me ???
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
#2
Hi,
if your using a laptop, google the laptop manufacturers website and look for your models support page. Try installing the latest Windows 10 drivers for your model.
 


Neemobeer

Windows Forum Team
Staff member
#3
Is this a laptop monitor or an external and what type of cable are you connected with?
 


#4
i don't have a labtop i use a desktop computer
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
#5
Can you post some system specifications as that may help us further determine the issue.
 


bochane

Honorable Member
#6
Does your monitor says shortly after it goes black something like "No signal"? (if not it may be a monitor problem)
Is your computer swiched off by itself when it goes black? (if it is it may be a heat / powersupply problem)
Are there entries in the event log from just before the moment of going black? (you know how to find the event log else ask)

Henk
 


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