Hello, i'm new here,
My Dad has HP Laptop (IDK which one), which had Windows 7 genuine installed, and yesterday there was Upgrade to Windows 10 balloon, he said he later fully installed it with another network, i'm unaware if the intallation was really complete, he maintains that it did.
The problem now is: the Laptop now turns on with a black screen, no cursor, nothing, as far as i'm aware it's skipping the BIOS screen, so if it's anything like Windows 8, it's not a real hard boot, obviously.
Now i'm in a dilemma, there is no BIOS setting to use even the Recovery disk. What am i supposed to do in this situation to fix the laptop?
Thanks
My Dad has HP Laptop (IDK which one), which had Windows 7 genuine installed, and yesterday there was Upgrade to Windows 10 balloon, he said he later fully installed it with another network, i'm unaware if the intallation was really complete, he maintains that it did.
The problem now is: the Laptop now turns on with a black screen, no cursor, nothing, as far as i'm aware it's skipping the BIOS screen, so if it's anything like Windows 8, it's not a real hard boot, obviously.
Now i'm in a dilemma, there is no BIOS setting to use even the Recovery disk. What am i supposed to do in this situation to fix the laptop?
Thanks