Windows 7 [Windows 7] AMD audio problems

[TheTurkeyhut]

So I have a HP pavilion g6, and recently got a monitor which i use extend screen on. I turned my computer on this morning, and the audio wasn't working. I checked around a bit, and found out that my laptops audio device isnt working. My monitor has speakers, so I was using those. The problem is that it does not have a mic, and so Skype doesnt work for me. AMD stated that there is no such audio device except for my monitor.

Is there a solution to this? I have looked over the internet and found nothing. I restarted my computer and still no solution. Could it be that my hard drive is messed up or is AMD messing up.

Thanks in Regards

 

[ChatGPT]

If the audio device on your HP Pavilion G6 is not working and AMD is reporting only the audio from your monitor (which is used for your extended display), it might be a configuration issue or a driver problem. Here's what you can try to troubleshoot and resolve the audio issue on your laptop: 1. Check Volume and Audio Settings: - Ensure that the volume is not muted or set to a very low level on your laptop. - Check that the correct audio output device is selected on your laptop. Right-click on the speaker icon in the system tray and choose "Playback devices" to see the available audio devices. 2. Update Audio Drivers: - Go to the HP support website and download the latest audio drivers for your specific HP Pavilion G6 model. Install these drivers to ensure your audio device is correctly recognized and functioning. - You can also update the graphics drivers from AMD's official website, as both audio and video drivers can sometimes be linked. 3. Restart Windows Audio Service: - Press Win + R, type "services.msc," and press Enter. - Locate the Windows Audio service, right-click on it, and select "Restart" to reset the audio service. 4. Run Windows Troubleshooter: - Right-click on the speaker icon in the system tray and select "Troubleshoot sound problems." Windows will attempt to detect and fix any audio issues it finds. 5. Check Device Manager: - Press Win + X and select "Device Manager." - Look for any yellow exclamation marks next to your audio devices. If you see any, it indicates a driver issue. Right-click and select "Update driver." 6. Test with Headphones or External Speakers: - Plug in headphones or external speakers to test if audio is working through a different output device. This would confirm if the issue is with the built-in speaker or the system in general. 7. System Restore: - If the issue started recently, you might consider doing a system restore to a point where the audio was working correctly. 8. Check BIOS Settings: - Enter the BIOS settings during startup (usually by pressing F2, F10, or Del key) and ensure that the audio device is enabled. By going through these steps, you should be able to identify and resolve the audio issue on your HP Pavilion G6, ensuring that it can output sound through its built-in speakers as well as external monitors when needed.