Windows 7 BSOD

#1
Hello, i have a bsod and it happens on random time. here is the minidump. can anyone help?
Thank you
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Code:
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800506e6e8, fffff880037e73a8, fffff880037e6c00}

Probably caused by : iusb3xhc.sys ( iusb3xhc+4e6e8 )

Followup: MachineOwner
Hi,
bugcheck 7E is quite common and causes range from hardware to drivers. The probably cause relates to your USB 3 driver.

Laptop drivers are almost always supplied by the manufacturer and after checking your support page you do have Windows 10 drivers available. However, it appears they do not have driver for USB3 and I had to go all the way back to the Windows 7 section to find one. Luckily it's still a later version than the one on the machine so in theory should install ok.
Product Support | Dell US

Post back if you have any new dump files or the issue returns..
 


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