Joseph Rudd
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I have a Dell OptiPlex 990 I purchased last May. I just restored it to factory settings because of a non-related issue, IE and a software DLL registration problems. Now that the system has been rebuilt and reattached to the Domain, I can't see networked computers. I am however, able to map a drive to them for file and program access, they just will not display under networking.
I turned the FW on NG, I turned it off still NG, I updated all drivers still NG.
We are running IPV4 so I turned off IPV6 on the DELL (it posed a problem in the past and turning it off on all workstations corrected the problem).
I have read a bunch of post but they mostly deal with W7 and XP so they weren't much help.
Any ideas??
My next step is contacting DELL and I dread that.
JR
I turned the FW on NG, I turned it off still NG, I updated all drivers still NG.
We are running IPV4 so I turned off IPV6 on the DELL (it posed a problem in the past and turning it off on all workstations corrected the problem).
I have read a bunch of post but they mostly deal with W7 and XP so they weren't much help.
Any ideas??
My next step is contacting DELL and I dread that.
JR
Solution
It sounds like you're experiencing difficulties with network visibility on your Dell OptiPlex 990 after restoring it to factory settings. Here are some steps you can take to troubleshoot and hopefully resolve this issue:
Troubleshooting Steps:
- Network Discovery Settings: Ensure that network discovery is turned on. This setting allows your computer to see other networked devices. To check:
- Go to Control Panel > Network and Sharing Center > Change advanced sharing settings.
- Make sure that "Turn on network discovery" is selected.
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It sounds like you're experiencing difficulties with network visibility on your Dell OptiPlex 990 after restoring it to factory settings. Here are some steps you can take to troubleshoot and hopefully resolve this issue:
Troubleshooting Steps:
- Network Discovery Settings: Ensure that network discovery is turned on. This setting allows your computer to see other networked devices. To check:
- Go to Control Panel > Network and Sharing Center > Change advanced sharing settings.
- Make sure that "Turn on network discovery" is selected.
- Go to Control Panel > Network and Sharing Center.
- Click on the network type and change it to Private or Domain.
- Check if your Dell OptiPlex 990 has the correct IP address configuration.
- Open Command Prompt and type
ipconfig /allto view the network configuration details.
- In Command Prompt, run:
Code:
ipconfig /flushdns netsh int ip reset netsh winsock reset
- Restart the "Function Discovery Provider Host" and "Function Discovery Resource Publication" services.
- Press Win + R, type
services.msc, find the services mentioned, and restart them.
- Press Win + R, type
- Try removing the computer from the domain and rejoining it.
- Right-click on This PC > Properties > Change settings > Change > Workgroup.
- Restart and rejoin the domain.
- Group Policies could be affecting network visibility. Verify if any specific policies are in place that could be causing the issue.
- Network Sharing Center:
- Check the Network Sharing Center for any error messages or warnings that could provide more insights into the problem.
Additional Suggestions:
- Try connecting the Dell OptiPlex 990 to a different network to see if the issue persists.
- Update the firmware of your network devices, such as routers or switches.
- Check the Network Sharing Center for any error messages or warnings that could provide more insights into the problem.
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