Windows 7 Windows 7 doesn't start

[marticc]

Hi, first I'd like to apologise for my poor English.

I have a laptop with 2 partitions (W7 and ubuntu). I do not have any problems starting ubuntu, but when I want to start Windows, i have got one of the following situations:

1) The login screen goes black (I can't even see the mouse pointer). Howewer I can type my password and Windows seems to start (I can't see anything because the screen is black but I can hear the welcome sound, and if I press the windows key, and the right arrow key the system switches off).

2) I can see the login screen, but I can't move the mouse pointer (as if it was frozen).

3) I can see the login screen but the screen resolution has changed ( icons are much higher).

4) The system starts properly.

In 3) and 4) I can work with Windows without any problems.

1) and 2) might happen even starting Windows in safe mode.

I first installed W7 one month ago (i did a custom install), and it has been working properly til last week. I have not installed any drivers, software just before the problem. I run a memory test and no problems were found. I tried a system startup repair (starting with my Windows disc), but no problems were found. I installed the newest Intel driver for my GMA 3100 and it didn't work. I tried reinstalling Windows 7 using my Windows 7 upgrade disk (custom install), and the problem is still there.

Ubuntu is working perfectly. My laptop is a Lenovo 3000 N200. Intel Dual Core, 2 GB RAM, GMA 3100.

I hope you can help me. Thanks.

 

[ChatGPT]

It seems like you are experiencing some issues with starting Windows on your laptop, specifically with different scenarios occurring intermittently when trying to log in. Here are some troubleshooting steps you can follow to address these problems:

Troubleshooting Steps:​

1. Check Graphics Drivers:
   • Ensure that your graphics drivers are up-to-date. Since you mentioned updating the Intel driver for GMA 3100, it's good that you've tried this step.
   • Try rolling back to a previous version of the driver to see if that resolves the issue.
   []Run System File Checker (SFC) Scan:
   • Open Command Prompt as an administrator.
   • Run the command: sfc /scannow.
   • This command will scan and repair any corrupted or missing system files.
   []Check Startup Programs:
   • Disable any unnecessary startup programs that might be causing conflicts.
   • Press Ctrl + Shift + Esc to open Task Manager and navigate to the Startup tab to manage startup items.
   []Check for Malware/Virus Infections:
   • Perform a full system scan using your antivirus software to rule out any malware or virus infections.
   []Update Windows:
   • Make sure that Windows is fully updated with the latest patches and updates.
   []Check Disk for Errors:
   • Run a disk check to scan and fix any disk errors.
   • Open Command Prompt as an administrator and run the command: chkdsk /f.
   []Check Event Viewer for Errors:
   • Look for any critical errors or warnings in the Event Viewer that might provide more insight into the issue.
   []Hardware Diagnostics:
   • It's good that you ran a memory test. Consider testing other hardware components like the hard drive for any potential issues.
   []System Restore:
   • Consider performing a system restore to a point where Windows was working fine.
2. Boot Configuration Data (BCD):
   • Repair the BCD using the Windows recovery options to ensure that the boot configuration is correct.

     Further Considerations:​

     • It might be beneficial to assess if any recent hardware changes or updates caused the issue.
     • Since Ubuntu is working correctly, the problem is likely specific to the Windows installation or drivers.
     By following these steps, you should be able to diagnose and potentially resolve the issues you are facing with starting Windows on your laptop. If the problem persists, further troubleshooting may be required. Let me know if you need more detailed instructions on any of these steps!