- Thread Author
- #1
Most of the time when I right click on a folder either in C: or F: which is a Seagate aux drive, Explorer stops working (drop down window message "Windows Explorer stopped working" and next message "W Explorer restarts"). I have to start Explorer again from the Taskbar. It means that I do not get a context window with "Delete", "Rename" or even "Properties" etc on it's menu.
Now, a large search on Internet, did not give any help. This is a particular case of W Exlorer stopped working, and despite there are lots of infos on right click of context menus even with W Explorer, they don't address this special case. I investigated the registry as well, the best I found references to some utilities, but those all say that I should delete certain registry items one by one and see what helps. I believe this approach is most dangerous and I don't like to mess with the registry.
I used cleaners and registry scanners (Microsoft and others) Didn't help.
I went to Search>eventvwr>log>application tab and found many "faultings" of the same origin, obviously one for each occasion when Exlorer stopped working, one of them:
Faulting application name Explorer.exe version 6.1.7601.1767
Time stamp 0x4d67ee4
Faulting module name SHELL32.dll, version 6.1.7601.18103 stamp 0x512d9f39
Exception code 0xc0000005
Fault offset 0x00000000000050544
Faulting application start time: 0x01cea37dfeb6f9d8
Faulting application path: C:\Windows\Explorer.exe
Faulting module path: CL\Windows\system32\SHELL32.dll
Report ID: 6d7d25d7-0f72-11e3-848b-f0bf9710cf0c
Event ID 1000 Task category (100)
Level: error, keyword classic User N/A
By the way, I am running 64 bit, the above Shell reference is 32.
Windows 7 Pro, Sony VAIO VPCL216FX/B Intel Core i7 2.00 Ghz, RAM: 6.00 GB, 64 bit
ST31000528AS disc drive on C:\ amd Seagate Goflex 500 GB on F:\
(2) monitors, USB 3.0
Now, a large search on Internet, did not give any help. This is a particular case of W Exlorer stopped working, and despite there are lots of infos on right click of context menus even with W Explorer, they don't address this special case. I investigated the registry as well, the best I found references to some utilities, but those all say that I should delete certain registry items one by one and see what helps. I believe this approach is most dangerous and I don't like to mess with the registry.
I used cleaners and registry scanners (Microsoft and others) Didn't help.
I went to Search>eventvwr>log>application tab and found many "faultings" of the same origin, obviously one for each occasion when Exlorer stopped working, one of them:
Faulting application name Explorer.exe version 6.1.7601.1767
Time stamp 0x4d67ee4
Faulting module name SHELL32.dll, version 6.1.7601.18103 stamp 0x512d9f39
Exception code 0xc0000005
Fault offset 0x00000000000050544
Faulting application start time: 0x01cea37dfeb6f9d8
Faulting application path: C:\Windows\Explorer.exe
Faulting module path: CL\Windows\system32\SHELL32.dll
Report ID: 6d7d25d7-0f72-11e3-848b-f0bf9710cf0c
Event ID 1000 Task category (100)
Level: error, keyword classic User N/A
By the way, I am running 64 bit, the above Shell reference is 32.
Windows 7 Pro, Sony VAIO VPCL216FX/B Intel Core i7 2.00 Ghz, RAM: 6.00 GB, 64 bit
ST31000528AS disc drive on C:\ amd Seagate Goflex 500 GB on F:\
(2) monitors, USB 3.0