windows 7 frozen at starup

Discussion in 'Windows 7 Help and Support' started by Hulk, Jun 4, 2011.

  1. Hulk

    Hulk New Member

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    hi im a beginner in windows 7 just upgraded from windows vista.my problem started yesterday, when windows at startup it just goes black but i can see the cursor. it freeze there for so long that i have to restart again, even in safe mode is all black with the cursor. this what i have done before that, updated some windows updates. then it begun doing the black screen. any ideas anyone?

    can someone pls move this post? i think i posted in the wrong section.thank you.:)
     
    #1 Hulk, Jun 4, 2011
    Last edited: Jun 4, 2011
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    When in the boot process does it go black, before the Windows logo? And what type of cursor?

    Have you changed your drive configuration or tried to install another OS?

    Have you changed your video configuration, like card or connection to the monitor?

    Was your upgrade a custom/clean install or an upgrade over Vista?

    You may find info if you search for black screen with cursor.
     
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  3. Hulk

    Hulk New Member

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    it was a clean install in my laptop the cursor was thw windows orb until now i can not find a solution for it.i will try to search for a black screen. will post back. thanks
     
  4. kaos

    kaos Senior Member

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    try this

    boot pc

    hold F8

    select safemode with command prompt

    in the box type

    sfc /scannnow

    once completed

    bootrec.exe /fixmbr

    bootrec.exe /rebuildbcd

    once this has done

    chkdsk /f /r

    the pc wil have to reboot to check the disk but hopefully if its the MBR or masterboot record it will be repaired by the above commands

    let me no how it goes
     
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  5. Ringsting

    Ringsting Banned

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    1 person likes this.
  6. Hulk

    Hulk New Member

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    fixed it by safe mode with command prompt and the fixmbr repaired the masterboot record. thank you guys for your help. :peace:
     
  7. Ringsting

    Ringsting Banned

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    good news. well done
     

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