Lionman

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Joined
Aug 22, 2009
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2
After reformatting and installing Windows 7 and downloading the very latest drivers my sound not only worked, it was the best sound I have ever heard from my system. Windows 7 also found my MATROX TripleHead2Go and adjusted the display accordingly, plus doing the same for ARMA II, COD 4 Modern Weapons, COD 5 World at War, FSX and Rise of Flight when I installed them and all worked really well with excellent sound. IL2 1946 refused to run on any more than a single screen but wouldn't run at all under VISTA Ultimate Edition so Windows 7 Ultimate is still better. I installed and used SKYPE and got the best two way sound I have ever had on my PC which sounded like surround 3D even on headphones. But 7 would not "see" or install drivers for my webcam. Otherwise it was the best MS OS I have ever used and Windows Media Player worked excellently with surround sound too.

I installed a few basic utilities and then MSN but by now the sound had mysteriously stopped working. I check Device Manager and the sound card still showed as recognised and as having the latest drivers. However now Windows Media Player won't work either. I tried de-installing all the utilities I had installed and returning the system to an earlier stage but still no sound. It is as if somebody has muted the sound. I have searched and used the trouble shooter wizards but they cannot identify the problem. It seems many user have had sound problems. What confuses me is that at first the sound was fantastic but now neither it nor media player will work at all. The only thing |I can think of is that windows auto-update added something that screwed things up.

Any suggestions gentlemen?

My system

MOBO - ASUS
CPU - Inter quad core
RAM - 4 GB
GPU - NVIDIA 8800 GTX
SPU - Soundblaster Xi-Fi Fatality Platinum 7.1 Surround Sound
TVU - KWorld DVB-T 210 Hybrid TV
DISPLAY - 3 x 22" Chemei Digital screens driven by MATROX TripleHead2Go
MOUSE - Logitech Laser Cordless
KEYBOARD - Logitech Laser Cordless
 


Last edited:
Solution
It sounds like you've encountered a frustrating issue with the sound on your Windows 7 system after initially experiencing excellent sound quality. Here are some steps you can take to troubleshoot and potentially resolve the sound issues you're facing:

Troubleshooting Steps for Sound Issues:​

  1. Check Volume Mixer:
    • Ensure that the volume levels in the Volume Mixer are set correctly.
    []Audio Playback Devices:
    • Right-click on the speaker icon in the system tray and select "Playback Devices." Ensure that the correct playback device is set as the default.
    [
    ]Restart Windows Audio Service:
    • Sometimes, restarting the Windows Audio service can resolve sound issues.
      • Press...
It sounds like you've encountered a frustrating issue with the sound on your Windows 7 system after initially experiencing excellent sound quality. Here are some steps you can take to troubleshoot and potentially resolve the sound issues you're facing:

Troubleshooting Steps for Sound Issues:​

  1. Check Volume Mixer:
    • Ensure that the volume levels in the Volume Mixer are set correctly.
    []Audio Playback Devices:
    • Right-click on the speaker icon in the system tray and select "Playback Devices." Ensure that the correct playback device is set as the default.
    [
    ]Restart Windows Audio Service:
    • Sometimes, restarting the Windows Audio service can resolve sound issues.
      • Press Win + R, type services.msc, find "Windows Audio," right-click and select "Restart."
    []Update Audio Drivers:
    • Go to the device manager, right-click on your Sound card, choose "Update driver." You can also download the latest drivers from the manufacturer's website.
    [
    ]Check for Windows Updates:
    • Make sure your system is up to date with the latest Windows updates to address any compatibility issues that may have arisen.
    []System Restore:
    • If the issue started after a recent update or software installation, consider using System Restore to revert your system to a point when the sound was working correctly.
    [
    ]Check for Hardware Issues:
    • Ensure that all physical connections are secure.
    • Test the speakers with another device to rule out hardware issues.
    []Third-Party Software:
    • Check if any third-party applications, especially those related to audio, are causing conflicts. Try disabling them temporarily.
    [
    ]Windows Troubleshooters:
    • Run the built-in audio troubleshooter. Right-click on the sound icon in the taskbar, select "Troubleshoot sound problems."

      Additional Recommendations:​

      • Since the issue emerged after installing utilities and MSN, consider uninstalling these to see if it resolves the problem.
      • Verify if any recent Windows updates are causing conflicts. You might consider uninstalling recent updates one by one to identify the culprit.

      Conclusion:​

      By following these steps meticulously, you might be able to diagnose and resolve the sound issues you are facing on your Windows 7 system. If you need further assistance or encounter any specific errors during the troubleshooting process, feel free to provide more details for tailored guidance.
 


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