Windows 7 ultimate 64 bit Freezing.

Discussion in 'Windows 7 Help and Support' started by JKing, Jun 7, 2010.

  1. JKing

    JKing New Member

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    Hi, recently i have had a problem with Windows 7 ultimate 64 bit freezing at random requiring me to hit the reset button to get out of it. When the system reboots it goes to the windows loading screen with the parts of the windows symbol swirling to completion however right in the middle the windows symbol freezes in place before completing and the system wont boot up. I then have to use the reset button again and this time i get a prompt asking me to run start-up repair (recommended) or start windows normally. I run the repair and it asks to run a recovery so i select yes run the recovery and then the system reboots and starts up again perfectly. Then after a while, sometimes right away sometimes after a few hours it freezes again and i go through the same process. I've been running Windows 7 for about 4-5 months now.

    System:

    Motherboard: ASUS P5n-D 750i SLI
    CPU: Intel Core 2 DUO 2.66 wolfdale
    RAM: 2x 2GB DDR2 G-SKILL
    HDD: SATA 160GB WD.
    Optical: DVD-RW SATA.
    GPU: 2x EVGA Nvidia GeForce 9800 GT in SLI mode.
    OS: Windows 7 Ultimate 64 bit.

    Any help is appreciated.

    Thanks,

    JKing
     
  2. TorrentG

    TorrentG Banned

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    The best thing you can do for testing purposes and possible alleviation before doing anything else is to uninstall your current antivirus and replace it with MSE.

    If you choose to do so, please remove your current a/v with the special tool found here and then let us know if this helped or not. We will for sure have further things to try and suggest if this does not work out. It has a good chance though.

    AV Uninstallers - Windows 7 Forums
     
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  3. Joe S

    Joe S Excellent Member

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    I saw this list before it would make a good sticky.
    Joe
     
  4. JKing

    JKing New Member

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    OK I'll give that a try when i get home from work. Hopefully its that simple.
     
  5. JKing

    JKing New Member

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    Since you mention about the AV uninstallers i thought i would ask this question. I had been running McAfee AV when i first installed Win 7 then about 2 months ago i uninstalled McAfee and went back to Avast! AV but did not know to use the uninstaller tool. Could this be a cause to my problem? Should i attempt to run the McAfee uninstaller tool?
     
  6. TorrentG

    TorrentG Banned

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    Yes, it could be the source of the problem and yes, I recommend you run both cleaners.

    I would disconnect from the net for at least a half hour or so and run without antivirus protection to be certain if it helped or not.

    Once satisfied in either way good or not, install MSE as replacement and use computer normally.
     
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  7. JKing

    JKing New Member

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    OK i ran the McAfee cleaner and updated a few out of date drivers and everything seems to be working right now. I looked into the Microsoft anti-virus program and it seems to be under par compared to other AV programs so I think i'm going to try to stick with Avast! and see if that works. If i get the problem again I'll try the Microsoft AV.

    Thanks,

    JKing
     
    #7 JKing, Jun 7, 2010
    Last edited: Jun 7, 2010

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