Windows 7 unable to boot after installing Intel graphics driver

Discussion in 'Windows 7 Help and Support' started by a2l007, Oct 13, 2014.

  1. a2l007

    a2l007 New Member

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    Hi All,
    My laptop is a dell inspiron 14r N4010 which is installed on win 7. One day, all of a sudden my windows was unable to boot. I force powered off the computer and upon restarting i got an error message that a recent h/w or s/w change has caused windows unable to boot. I tried system restore but no avail. I went ahead and reinstalled Windows 7 on my laptop and i could see that upon installing the Intel Graphics driver , I started to face the same issue again. Upon startup recovery, i get the following message:
    Root cause found:
    "A recent driver installation or upgrade may be preventing the system from starting "
    Repair action: System files integrity check and repair
    Result: Failed . Error code= 0x4005

    Since I've zeroed in on identifying it to be the graphics driver issue, the question is how do i get the driver installed and have my system working. Without the driver, my screen looks ugly with the 800x600 resolution.
    Also, I've been usng the same driver till the day my system first crashed with this issue. Can anyone please comment on how to get over this issue?

    Thanks,
    Atul
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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  3. Mychal

    Mychal Senior Member

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    IMHO the best option is to reimage the partition provided you make images from time to time. If no image is available I think you should consider making them. There are so many many ways a driver can get corrupted and in my experience are virtually impossible or at least impractical to do an error analysis and repair. So I would try to do an upgrade repair and try using a newly downloaded installer for the driver again. Your original installer program for the video adapter may itself have become corrupted.Hopefully you can work through this
     
  4. a2l007

    a2l007 New Member

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    Hi SaltGrass, i have been using the Intel Media Accelerator, which has been working for me until this issue popped out. Here is the URL to the driver:
    http://downloads.dell.com/video/R268991.exe
    Mine is an i3 processor.
    Please let me know if any further info is reqd
    Hi Mychal,
    I've tried updating the driver through windows update as well. This is also giving me the same problem. Any further thoughts on this?

    Thanks,
    Atul
     
  5. Saltgrass

    Saltgrass Excellent Member
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    I don't know about some type of Media accelerator. But it does not seem to be on the page to download drivers for your system.

    You can go to the Dell site and enter your service tag and it will tell you about your system configuration. Maybe that will tell us exactly what video it does have.
     

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