Allen Smith
New Member
- Joined
- Feb 8, 2013
- Messages
- 59
I know this may be to simplistic, but most laptops have a button that turns the wifi on and off. It usually is on by default when the laptop it is shipped to you. Some people do not realize that it exsists and somtimes inadvertenly turn it off. If you already tried this I'm sorry to waste your time, just trying to help.
Please go to Control panel and "View network status and tasks" and select "Change adapter settings" and make sure the wireless connection isn't disabled or gray. If not, right click and go to Properties and select Internet Protocol version 4(TCP\IP0 assuming you're not using IPv6 and choose properties. Please tell us that information so we know it matches a typical setup.
To determine set up is in the ballpark, you can connect the laptop to wired network and go to start, type in cmd in search box and type ipconfig /all to view ip address settings then compare to wireless settings. You can do the same for wireless if it's enabled, but we need to know if this is even enabled or pulling an ip address. I have witnessed winsock problems due to corruption or malware.
It doesn't appear to be disabled and it is not greyed out just has red "X" next too it. Went to the properties and it doesn't show anything for IP address it has the option selected for "obtain ip address automatically.
Ok, is there some type of software that is associated with the wireless device? It's usually found by the clock or in all programs. See if you can open something up to determine if you can even view the SSID being broadcast.
If you select manage wireless connections by the location I directed you above, Select add and create the info manually and let me know what happens then.
Please go to Control panel and "View network status and tasks" and select manage wireless networks"
Here you will select Add and follow the wizard of manually setting up the wireless card.
After you input the wireless network info into the fields, the red x should go away and it should supply you with some sort of ip address.
The next suggestion would've been to manually put in your ip address. What I'm saying, the red x means that there is no wireless network associated with this device so it doesn't know what to do, but you have to set one up for it to work.
Ok, so right click on Computer and select Properties. Device manager and open Network Adapters by pressing + sign. What does the wireless card say there and is there an exclamation mark or something next to it.
Please download this driver and see if this helps or automatically runs your wireless LAN client. Follow instructions.
Link Removed
Did it install correctly?
Go to Start and select All programs and look for Realtek folder or program and start it up. Take screenshot if you can.
Did you go to the folder C:\SWSetup\SP49542 and run setup.exe?