Windows 7 Won't Shut Down

Discussion in 'Windows 7 Help and Support' started by zounds72, Dec 8, 2010.

  1. zounds72

    zounds72 New Member

    Joined:
    Dec 8, 2010
    Messages:
    4
    Likes Received:
    0
    I have Windows 7 running on an HP Netbook and it refuses to shutdown or restart.

    I've read some other reports of similar problems and am enclosing my screen dump information here.

    Hope this can help you guys help me!

    Regards
    Chris
     

    Attached Files:

  2. TorrentG

    TorrentG Banned

    Joined:
    May 31, 2010
    Messages:
    7,814
    Likes Received:
    372
    Hi and welcome.

    Open an elevated command prompt. Run this command:

    chkdsk /r

    If you have new crashes after, you may post them.
     
  3. zounds72

    zounds72 New Member

    Joined:
    Dec 8, 2010
    Messages:
    4
    Likes Received:
    0
    Hi Torrent,

    I've tried executing an elevated command but the command refuses to run and my cursor just sits there. I've already unblocked the application and put a shortcut on my desktop. The cursor just ticks over, waiting for it but nothing happens. I'd shutdown and restart but of course I can't.

    Cheers

    Chris
     
  4. TorrentG

    TorrentG Banned

    Joined:
    May 31, 2010
    Messages:
    7,814
    Likes Received:
    372
    Reboot to safe mode and run the command from there.
     

Share This Page

Loading...