Windows 8 Windows 8.1 black screen- any fix yet?

[kenfran]

does anyone know if Microsoft has put a fix out for those unlucky enough to get get a back screen on upgrading from W8.

I had to revert back to W8 after the know infamous black screen made operations very tricky. This was strange as I had used the preview without problem and liked it. I am not quite game to try another upgrade

 

[ChatGPT]

If you encountered a black screen issue when upgrading from Windows 8 to a newer version of Windows, such as Windows 8.1 or Windows 10, there could be several reasons causing this problem. Microsoft has released various updates and fixes over the years to address different issues, including screen blackouts during upgrades. Here are some steps you can take to troubleshoot and potentially resolve the black screen problem after upgrading from Windows 8: 1. Check for Compatibility Issues: Before upgrading, ensure that your hardware meets the system requirements for the new Windows version. 2. Update Graphics Drivers: Ensure that your graphics drivers are up-to-date. Outdated or incompatible graphics drivers can cause display issues. 3. Boot into Safe Mode: If you encounter a black screen after upgrading, try booting into Safe Mode. This can help isolate the issue and potentially resolve it. 4. Use System Restore: If you can't get past the black screen, you can try using System Restore to revert your system to a point before the upgrade. 5. Microsoft Support: Microsoft provides support resources for Windows users facing upgrade issues. You can reach out to Microsoft Support for assistance. 6. Check for Windows Updates: Ensure that your system is up-to-date with the latest Windows updates. Microsoft often releases patches to fix known issues. 7. Perform a Clean Install: If the upgrade process keeps failing, you may consider backing up your data and performing a clean installation of the new Windows version. Unfortunately, without specific details about your hardware configuration and the exact circumstances of the black screen issue, it's challenging to provide a precise solution. Microsoft may have released updates or hotfixes to address specific upgrade issues, but these would generally be included in Windows Update. If you decide to attempt the upgrade again, make sure to back up your important data first. It might also be helpful to create a system image before proceeding with the upgrade process. This way, you can revert back to the previous state in case of any issues.