Windows 7 Windows Media Player not responding?

[Morgen]

I hope this is the right forum to place this topic, if not I'm truly sorry. However, I am at my wits end and I need some help if anyone has experienced this before.

Recently my Windows Media Player has stop responding, it will open up when I click the icon but from there it freezes at the screen and I have to end the program through task manager which says its not responding.

I have tried restarting my computer, I have done several system restore check points to no avail. When this first started happening I did solve it through >Control Panel >Programs >Turn Windows Features On and Off >Unchecked Windows Media Player >Restarted then went back through the same thing to re-check it and then restarted, this worked ONCE. Now whenever I try to do it, it doesn't help.

I need Windows Media Player for the current job I'm doing and this is my computer with my main files that I have to work from not mention I'd like to be able to watch my movies since its the only thing I have to play DVDs.

Does anyone know anything else I can do? Thank you for any help.

 

[kaos]

download VLC player, its alot better than windows media player, has more functions too and supports more codecs.

 

[kaos]

you can also try this fix from microsoft

Fix Windows Media Player video, and other media or library issues

 

[aaronjohn]

Most of the users faced this problem, where Windows media player stop working abnormally while listening music and watching videos showing you message not responding. I have already faced the same issues when listening songs. After searching on the internet how to solve this issues I got a great help from Windows Media Player Not Responding (Resolved) this site. This site gives the step by step instructions on this issue. If you want you can check.

 

[brkkab]

Are your video card driver up to date?
Same goes for your sound card or on-board sound.
Also type cmd.exe in the search box, right click on it and select"Run As Administrator". Type in chkdsk c: /f /r.
Click Yes in the next windows, type exit and then restart your pc and let CheckDisk check your ssd/hdd and see if it find's and fixes any errors.
Also, is Windows 7 up to date on your pc ?
I heard on Monday or Tuesday, that Windows 7 pc's were having issue's with Windows Update not working properly.
I don't know personally as my pc's both have Windows 10 Pro.
I haven't used Windows 7 since 11/202012.
Windows 10 still has the same version of Windows Media Player as Windows 7 does, WMP 12.
Also, run a full scan with your antivirus program and Malwarebytes Anti-Malware free.
It could be malware causing the issue, too.

 

[TrampShining 1942]

download VLC player, its alot better than windows media player, has more functions too and supports more codecs.

Sorry, I don't get that train of thought. VLC is superior when it comes to enditing etc. but as a basic media player Windows is just what it says. Attractive, more so than VLC, and a lot better at indexing that iTunes. And it's free from commercial influence, in the main. I shall be using Windows Media Player in future rather than the Apple version which has just signed me up for Apple Music without my knowing.

 

[Syex]

Slightly of the point but I remember a time when I had to download codec packs to make unplayable videos play, k-lite codec pack for example was one. Don't seem to need to do that these days, there may be some some circumstances where one needs to. I agree with kaos, VLC is the best media player in the world... probably.

I heard on Monday or Tuesday, that Windows 7 pc's were having issue's with Windows Update not working properly.

Tell me about it. I'm having this problem with 7 important and 2 optional updates.