Windows 7 Windows Update Error

andyrp

New Member
Joined
Sep 27, 2009
Messages
18
Hi all, having a problem with Windows Update which is preventing new updates coming through.

Windows update scans for updates ok, and downloads them.
When I try to install I get the error:

Some Updates were not Installed
80070539 Windows Update encountered an unknown error

I've tried the help information that windows provided but got nowhere.

The wierd thing is, I tried to manually install the updates by downloading from Windows website, and the installers said that the updates were already applied. When I realised this I just hid the two updates that were stuck (Office 2007 Sp2 and another I can't remember).

However when I did another scan for updates it found 6 more, which also fail to install with the same error, one of which was Office 2007 Sp1.

Any suggestions anyone has would be very appreciated, if you need more info let me know.
Cheers,
Andrew

Running Windows 7, Build 7100, 32 bit.
Got the RC from the Windows website, not a torrent.
Also have Norton 360 3.0, but have tried disabiling the firewall.
 

Solution
You could try deleting the Windows Update Cache? If you haven't then here is how to do it.
Click "Start" and then type "services". Click the on the file called "Services" scroll down and right click "Windows Update". Choose "Stop". Now leave the services window open. Navigate to C/Windows/SoftwareDistribution and delete the Downloads folder.
Now go back to the services window and right click again on the "Windows Update" and choose "start".
OK now you have to do a restart of your computer.
Please note that this will mean that Windows Update will download the updates again.
Thanks RAK, I tried tried some of those updates. All of the Windows ones said they weren't applicable to my system, and the Office ones I already have installed.

I'm starting to think along those lines reghakr. Unfortunately I do need Office enough to put up with it for the time being. I was planning on doing a reinstall soon anyway, upgrade to 64 bit and get the retail (upgrade). Until then I'll be busy with exams anyway so no issues.

Thanks for your help everyone.
 

"All of the Windows ones said they weren't applicable to my system"

Apologies, I should have pointed out that my particular set were for 64Bit.
 

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