well if that gets you back to a working machine then maybe it's for the best. I wonder why your machine acted so when trying Windows 10? Anyway if we can help again at any time please post back.
Well I don't think that has been much help either, it has been saying 'restarting' for the past 35 minutes, but I will leave it for as long as it needs and if I have any issues I will post again. But thank you so much for the help so far
when you first bought the machine did you get supplied any disks or a way to return the machine to factory defaults? I'm hoping you have a partition somewhere which has Windows 8.1 on it. All you need to do is find a way of accessing it and enabling it.
Honestly I am not sure, but even if I did it would be no use because I don't have the box any more. And after every update I have had a 'Windows.old' folder, which can apparently be used as a restore point to go back to an older software version, which is what i am doing now @kemical