Windows 10 Windows Upgrade Issue

[Joel Meaney]

About 2 hours ago, I updated my computer from windows 8.1 to windows 10 home. The setup was going all fine until it said that it was done and it rebooted. My computer has since been stuck in a reboot loop, with there being no signal on my monitor. It has been suggested that I should update my BIOS, but I can't do that without my screen so what should I do?

 

[kemical]

Well if you cannot find any windows 10 versions use windows 8.1 instead. They should work but any problems post back.

 

[Joel Meaney]

How do I actually install these drivers though? And I am having no luck at all with a boot usb, as after pressing all the function keys at the top of my keyboard it is remaining in the same state @kemical

 

[kemical]

How do I actually install these drivers though? And I am having no luck at all with a boot usb, as after pressing all the function keys at the top of my keyboard it is remaining in the same state @kemical

So ..wait Did you get the screen working?

Can you boot into the Bios and configure the machine to boot from USB?

 

[Joel Meaney]

No, I tried pressing the function buttons to get into the bios but I still can't see my screen and it is still rebooting, I thought I might have to install the drivers first or something. What do you think? @kemical

 

[kemical]

Apparently F2 will get you into the Bios. Do you have any install disks/USB for windows at all?

 

[Joel Meaney]

I just have my windows 10 one, as my windows 8.1 came pre installed @kemical

 

[kemical]

Try pressing F2 when booting to get into the bios.

 

[Joel Meaney]

I just did that then and nothing else has happened, it's still doing the same thing @kemical

 

[kemical]

I wonder why your screen won't show a signal.. They are all like normal monitors right? Are you sure you have connected up correctly? Try changing outputs if there's a choice

 

[Joel Meaney]

I have used 3 different hdmi cables, 2 vgas and 4 screens but nothing is working @kemical

 

[kemical]

If the machine is still under warranty then I'd give HP a call and see if they can offer some help. If you cannot even see a signal on the monitor then something is clearly wrong with a component. Give them a call and see what they say.

 

[Joel Meaney]

I have had the computer for over 2 years so I doubt it is in warranty, but is it possible that my hard drive has failed? @kemical

 

[kemical]

No signal is usually graphics related. If you can't even boot into the bios then something is amiss as you should at least have access to that regardless of whats on the hdd. If you have a graphics card fitted check all connections and reseat it if necessary.

 

[Joel Meaney]

I'm out at the minute so I will test this once I'm back @kemical

 

[kemical]

Ok bud let me know how you get on.

 

[kemical]

I gotta nip out too..

 

[Joel Meaney]

Well I will keep in touch and if nothing works I'm not sure what I will do @kemical

 

[kemical]

Hopefully we will sort it out.. Don't give up yet..

 

[Joel Meaney]

Surely it can't be anything serious though @kemical

 

[Joel Meaney]

I'm back now, but what is it that in looking for on my graphics card? @kemical