Windows 10 Windows7 factory reset

[ShaunJ]

Hi, my laptop show black screen afterfailed restore windows. It is run windows but didnt start anything. I cant restore to factory options.
i cant run .exe, regedit, amd. Sorry for my not good English.
Ty....
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GoToMeeting IrfanView Town of Salem

 

[Josephur]

Can you Ctrl+Alt+Del and get Task Manager? If so try going to File, Run and run explorer.exe