📎 AI Summary:
The user "pickle875" inquires about crashes and uploads a dump file for analysis. "Kemical" analyzes the crash, identifying it as likely caused by the "cpuz138_x64.sys" driver, associated with CPU-Z, and suggests uninstalling related system applications. "Pickle875" confirms they have removed CPU-Z, and "Kemical" asks to post new dump files if crashes continue. The overall tone is troubleshooting-focused with a collaborative effort to resolve the issue.

pickle875

New Member
Member details
Joined
Jun 28, 2015
Messages
2
Thread Author #1
I have had a few crashes in the past week. Could someone please help me analyze the dump file which i have uploaded.
 

Attachments

Solution
Code:
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck A, {841ec60, f, 1, fffff8033ffb1b57}

*** WARNING: Unable to verify timestamp for cpuz138_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpuz138_x64.sys
Probably caused by : cpuz138_x64.sys ( cpuz138_x64+2104 )

Followup: MachineOwner
Hi,
this...

kemical

Essential Member
Member details
Joined
Aug 28, 2007
Messages
36,163
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {841ec60, f, 1, fffff8033ffb1b57}

*** WARNING: Unable to verify timestamp for cpuz138_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpuz138_x64.sys
Probably caused by : cpuz138_x64.sys ( cpuz138_x64+2104 )

Followup: MachineOwner
Hi,
this is down to either CPU-z or a third part system application which diagnoses your pc's spec. I can't remember the actual name of the app but it's usually called something like 'Systemcare' or similar. Anyway try removing said app and see if the bsod stops.
 
Solution