📎 AI Summary:
The thread discusses a BSOD issue on a Dell XPS, with the memory test showing no errors. The second post analyzes the bug check, suggesting the cause may be related to drivers, software, or hardware—particularly the network drivers—recommending updates or removal of certain applications like McAfee and TeamViewerVPN. They advise testing the RAM using Memtest86 if the problem persists, and request further dump files for continued troubleshooting. The overall sentiment is informative and troubleshooting-focused.
The thread discusses a BSOD issue on a Dell XPS, with the memory test showing no errors. The second post analyzes the bug check, suggesting the cause may be related to drivers, software, or hardware—particularly the network drivers—recommending updates or removal of certain applications like McAfee and TeamViewerVPN. They advise testing the RAM using Memtest86 if the problem persists, and request further dump files for continued troubleshooting. The overall sentiment is informative and troubleshooting-focused.
Solution
kemical
Essential Member
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- Aug 28, 2007
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Code:
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.
BugCheck 4E, {7, 225e72, 1, 0}
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ndis.sys -
Probably caused by : tcpip.sys ( tcpip!TcpCompleteTcbSend+40 )
Followup: MachineOwnerthis can caused by drivers, apps or hardware, usually RAM.
The probable cause indicates that the issue may lay in the Network area.
Please remove McAFEE AV as this also a likely cause. In it's place run MSE as it's ultra stable:
https://support.microsoft.com/en-gb/help/14210security-essentials-download
k57nd60a.sys Tue Jun 8 12:40:13 2010: Broadcom NetLink Gigabit Ethernet NDIS6. Please update:
Link Removed
teamviewervpn.sys Thu Dec 13 09:22:09 2007: TeamViewerVPN Network Adapter. Please update to a later version:
TeamViewer Windows Download
If the bsod continues then you'll need to test your RAM. Windows does have a memory testing app but it can miss errors and the best app for the job is Memtest86.
If you open the link below you'll see you can run Memtest86 in two ways. You can either burn it to disk or install it onto a USB drive it's entirely up to you. You'll then need to enter the bios to change the boot order so you can boot from either the Disk or USB stick you have Memtest86 on.
You must test for at least 12 hours unless it becomes obvious there is a problem straight away.
Memtest86+ - Advanced Memory Diagnostic Tool
Post any new dump files.
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