📎 AI Summary:
The thread discusses a user experiencing random Blue Screen of Death (BSOD) errors, often linked to system files like win32k.sys and cdd.dll, starting during gaming sessions and occurring unpredictably. The user seeks help identifying the causes and retrieving dump files for diagnosis. Respondents advise configuring the system to generate minidump files, updating missing service packs, and updating the motherboard BIOS to resolve potential issues. The overall sentiment is troubleshooting and guidance-oriented, aiming to help the user address hardware and software problems causing the BSODs.

qweasdzxc

New Member
Joined
Feb 7, 2014
Messages
3
Thread Author #1
It started mostly to happen when I enter or exiting games (planetside 2) , but now it happens randomly whenever it wants to :/
getting win32k.sys and more sys files, what can be the reason?
 

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,160
Hi,
please read the thread found here and post the results:
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qweasdzxc

New Member
Joined
Feb 7, 2014
Messages
3
Thread Author #3
That's for now
 

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qweasdzxc

New Member
Joined
Feb 7, 2014
Messages
3
Thread Author #4
I just got a BSOD with cdd.dll , but I can't find the dump files :/
people told me it's at windows->Minidump but it's empty :x
 

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,160
Hi,
you probably need to configure your system to produce them. Here's a screenshot of how to set your system up to produce them:

Link Removed

I also notice your missing a service pack:
Link Removed
Readiness tool for SP1 (in case you have issues installing
Link Removed

Your bios is old and in need of updating:
http://www.asrock.com/mb/overview.asp?cat=Download&os=BIOS&Model=H61M-VS
 

Solution