📎 AI Summary:
The WindowsForum thread discusses a user experiencing frequent BSODs on a new MSI system with Windows 10, despite updating drivers and running diagnostics. Contributors suggest checking system overclocking, updating BIOS firmware, stress testing the CPU, monitoring temperatures, and temporarily removing third-party antivirus software as potential solutions. The overall sentiment is troubleshooting-focused, with recommendations to ensure hardware stability and software compatibility to resolve the recurring BSOD issues.
D

Dana

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Feb 24, 2019
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Thread Author #1
Hello,

I purchased a branded MSI system in Oct, 2018 with Win 10 preinstalled and since then i have constant and daily BSOD events. I use the PC mainly for work (graphic design), browsing and playing but the events do not seem to be related to a specific activity. I manually checked for all drive updates several times, keep the Win updates up to date, ran the Intell Processor Diagnostic Tool (everything ok) and don't know what else to do.

Would appreciate some help in the matter, thanks in advance.
 

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Solution
kemical
Hi,
your dump is bugcheck 124 or a machine check exception.

Code: 
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE

I know you ran the Intel diagnostic but try stress testing and see if the cpu holds up.

Watch the temps too.

I also notice your running Bitdefender. Sometimes third party AV suites can cause issues such as this, try removing as a test.

May I ask why you didn't use the warranty re the system?
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Neemobeer

Neemobeer

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#4
Have you updated all your drivers as well as the firmware?
 

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Dana

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Thread Author #5
Drivers - yes, i checked and checked a lot of times. Firmware - i don't know how. Can you give me some directions?
 

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Neemobeer

Neemobeer

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#6
The firmware should be available on the manufacturer site same place you download drivers
 

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Dana

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Thread Author #7
The Bios Date from my System Summary has a more recent date (26.04.2018) than the Bios update from the manufacturer support site (27.12.2017). Other than a Bios update the download options include only drivers.
 

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kemical

kemical

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#8
Hi,
your dump is bugcheck 124 or a machine check exception.

Code: 
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE

I know you ran the Intel diagnostic but try stress testing and see if the cpu holds up.

Watch the temps too.

I also notice your running Bitdefender. Sometimes third party AV suites can cause issues such as this, try removing as a test.

May I ask why you didn't use the warranty re the system?
 

Upvote 1 Downvote
Solution
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