📎 AI Summary:
The thread discusses a Windows user experiencing BSOD errors when burning Blu-ray discs with Nero 2017/2018, with subsequent troubleshooting focusing on dump file analysis revealing memory corruption issues. The assistant suggests checking for corrupt Nero installations, updating firmware, and testing memory, including running Nero as administrator and temporarily uninstalling conflicting software like AVG. Overall, the user is exploring hardware checks and software configurations as potential causes, with the conclusion leaning toward software conflicts or corruption rather than hardware failure.

NettleWarbler

Banned
Member details
Joined
Mar 25, 2016
Messages
636
Thread Author #1
Afternoon all , I get BSOD when trying to burn blu-ray disks , It,s Nero 2018 or 2017 I use when burning blu--rays . Thank you .
 

Solution
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {18, 0, ffffc70086fa3180, 4}

Probably caused by : memory_corruption

Followup:     memory_corruption
Hi,
I can see the process causing the issue is nerovision.exe which as your aware part of Nero itself.

Now as you can use a different app to burn the disks without...

kemical

Essential Member
Member details
Joined
Aug 28, 2007
Messages
36,163
Thank you for the update, glad to hear you sorted it out.
 

kemical

Essential Member
Member details
Joined
Aug 28, 2007
Messages
36,163
Well ultimately it was you who fixed it so well done and of course if issues reoccur please post back.

All the best.. :)