📎 AI Summary:
The thread discusses a Windows 10 Pro user experiencing frequent BSODs, specifically bug check 154 related to store exceptions, despite swapping hardware components like the SSD cable. The responder analyzes the crash dump, suggests system file repairs using commands like `dism` and `sfc /scannow`, and recommends updating drivers from the motherboard’s support page. Overall, the advice aims to troubleshoot the crash source, focusing on system health and driver updates.

eezeepc

New Member
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Joined
Nov 30, 2015
Messages
1
Thread Author #1
I'm having the same problem and have followed the instructions on how to gather the crash dump data.
I am using a Kingston Hyper X 240GB SSD as my primary drive and have changed the data cable in case that was the cause of the problem. However, I still get the same BSOD at least once a day and without ant warning. Running Windows 10 Pro. Hope you can help.
 

Attachments

Solution
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 154, {ffffe0018b647000, ffffd00020958720, 0, 0}

*** WARNING: Unable to verify timestamp for win32kfull.sys
*** ERROR: Module load completed but symbols could not be loaded for win32kfull.sys
Probably caused by : ntkrnlmp.exe (...

kemical

Essential Member
Member details
Joined
Aug 28, 2007
Messages
36,163
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 154, {ffffe0018b647000, ffffd00020958720, 0, 0}

*** WARNING: Unable to verify timestamp for win32kfull.sys
*** ERROR: Module load completed but symbols could not be loaded for win32kfull.sys
Probably caused by : ntkrnlmp.exe ( nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+22 )

Followup: MachineOwner
Hi,
both dumps are the same and blame a Store exception. To that end please open an admin command prompt and type:
dism /online /cleanup-image /restorehealth
Press enter and await results.

Once that scan has finished and in the same admin command prompt type:
sfc /scannow
Press enter and await results.

You also need to update your system drivers. I checked on your motherboards support page and you driver updates for Windows 10:
https://www.asus.com/uk/Motherboards/P9X79_PRO/HelpDesk_Download/

Post any new dump files.
 

Solution