📎 AI Summary:
The thread discusses a user's recurring BSOD issues with an ASUS K501UW-NB72 laptop running Windows 10, characterized by errors like "Unexpected Store Exception" and "Critical Process Died." The user mentions that dump files are not being generated despite correct settings, suggesting possible hardware faults, possibly related to the drives or SATA controller. The support replies recommend hardware troubleshooting, including testing drives individually, checking warranty status, backing up data, and running system scans like sfc and dism, with the overall advice leaning toward professional hardware inspection due to persistent issues and lack of dump files. Overall, the sentiment is cautious, emphasizing hardware diagnosis and warranty considerations before attempting self-repair.
Saamarth Gupta

Saamarth Gupta

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Thread Author #1
I have an ASUS K501UW-NB72 Laptop running the latest Windows 10, I have been experiencing BSODs for the past week. I have even Reset my PC, removing my files and apps. The LED Notification for the hard Drive Stays On, doesn't flash and suddenly the System Stops Responding. Whatever is in the Memory Keeps Running but as soon as the Drive is accessed the System crashes with Error Codes "Unexpected Store Exception" and "Critical Process Died". I am running the latest Drivers as well. The problem started all of a sudden, 2 weeks after Patch Tuesday last month. Also, I am experiencing a Similar Crash while Running UBUNTU. I have a 120GB SSD as Boot Drive and another 750GB HDD as Mass Storage Drive in my laptop.
I have tried all ways to Diagnose and find out Minidumps, the settings to create Minidumps are as described on the Forum Posts, but during the BSOD, the Progress remains at 0% until and unless I press the power Button to manually Reset my PC. Once the PC Restarts, it detects all the drives.
I have run the Diagnostic Tool and am attaching the Report with this post. Kindly look into this matter.
Thanks!
 

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nmsuk

nmsuk

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#22
If it's a known issue it's probably an easy fix so they'd do that. Serial numbers can also be transferred to a new board if it's within the firmware.
 

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BIGBEARJEDI

BIGBEARJEDI

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#25
That's Great! :applaud: Thanks for sharing your final solution with us. Let's hope it stays fixed.

Cheers!
BBJ
 

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