Windows 7 Frequent System Shutdowns with Bug Code 10 on MSI H55M-E23 Motherboard

T

TorrentG

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May 31, 2010

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• Dec 29, 2010

• #2

Welcome.

1) Please provide the screen shots from my signature as they are going to be needed here.

2) Uninstall AVG in safe mode with the tool to remove it which you can Google for. Reboot and install MSE.

 

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John92awd

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• Dec 29, 2010

• Thread Author
• #3

okay, just saw your stickey about cpu-z, i will download tonight as well as mse (witch i didn't know existed till now) does avg cause problems that can be avoided with mse?

 

Last edited: Dec 29, 2010

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cybercore

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• Dec 29, 2010

• #4

CPU-Z:

Link Removed

Link Removed





Uninstall AVG:

Link Removed




Install MSE:

Link Removed due to 404 Error

 

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cybercore

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• Dec 29, 2010

• #5

does avg cause problems that can be avoided with mse?

Click to expand...

Yes. ..........

 

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John92awd

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• Dec 29, 2010

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• #6

okay, here are the memory and spd shots you wanted. also removed avg.

 

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  momory.webp

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  spd.webp

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cybercore

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• Dec 30, 2010

• #7

The timings are set right.

 

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John92awd

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• #8

so... how do i read this dump file?

 

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cybercore

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• Dec 30, 2010

• #9

WinDbg..........

 

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John92awd

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• Dec 30, 2010

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• #10

k, i'm going to download to learn more about minidumping but did you look at my dump file?

 

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cybercore

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• Dec 30, 2010

• #11

John92awd said:

k, i'm going to download to learn more about minidumping but did you look at my dump file?

Click to expand...

I did, why?

Ok:

122810-17940-01
BugCheck A, {0, 2, 0, fffff80002aec2b3}
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
Probably caused by : win32k.sys

You have AVG, Nov. 2010
Intel Management Engine Interface Sep. 2009

CA Software Dec 2009

Realtek Jun 2010


Not sure why you asked ....

 

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John92awd

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• Dec 30, 2010

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• #12

so do you think that win32k.sys is corrupt? i did uninstall avg since that dump file and it crashed agian on me. and i asked because i'm a bit of a noob to this minidump stuff, i thaught it was being caused by an incorrect driver

 

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cybercore

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• Dec 30, 2010

• #13

John92awd said:

so do you think that win32k.sys is corrupt? i did uninstall avg since that dump file and it crashed agian on me. and i asked because i'm a bit of a noob to this minidump stuff, i thaught it was being caused by an incorrect driver

Click to expand...

No, win32k.sys isn't corrupt.

Update:

Intel Management Engine Interface Sep. 2009

Link Removed

Uninstall:

CA Software Dec 2009



IF IT CRASHES AGAIN, ATTACH YOUR LATEST CRASH DUMP(-S).

 

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Solution