📎 AI Summary:
The forum thread revolves around a user experiencing Blue Screen of Death (BSoD) errors while playing Maplestory on a Windows 8 HP Envy laptop, with the crashes linked to the Intel graphics driver (igdkmd64.sys). Forum members suggest updating drivers, running system diagnostics like memtest and sfc /scannow, and testing RAM modules, but the user faces challenges booting memtest86 due to UEFI compatibility issues. Overall, the discussion indicates ongoing troubleshooting efforts to identify hardware or driver issues causing the crashes.
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StephanVictory

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Jan 5, 2014
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Thread Author #1
Hello. This is my first thread in this forum, and I'm new on managing Windows OS problems, since I'm still learning. My problem is that I get a BSoD while I play Maplestory. It happened twice already but I don't want to get more problems with this game since I play it a lot, and never gave me problems before until I had this computer I'm using (HP ENVY 17t-j100 Quad Edition). As I was saying, this happened only when I play Maplestory, since I play another game (Neverwinter Online) and It doesn't give me any problems, even when I play it for longer periods of time than Maplestory. Also, this computer has an NVIDIA GeForce GT 740M Graphics Card if that helps solving the problem. I'd appreciate some help please :( and thanks for the attention given already on your forums. :)
 

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kemical
Hi Stephan,
I'm afraid windows memory test just doesn't cut it really. You could try another way. Take out all your RAM apart from one stick and test your system by running the game. If it bsods take it out and try the next stick. If you find one stick bsods and one that doesn't you know which is the healthy stick.
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kemical

kemical

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#24
That's good news. Do you still get a bsod when playing the game?
 

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StephanVictory

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Jan 5, 2014
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15
Thread Author #25
Something curious happened... I uninstalled the game and tried to reinstall, but at somepoint of the download (Maplestory Downloader) says that my disk might be corrupt , and that happens when connection gets lost.... I'll try to copy the MS Folder and try to play again.
 

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StephanVictory

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Jan 5, 2014
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Thread Author #26
Sorry for not updating, havent had enough time to play lately.... I'll try to update with dmp files ASAP :) Thanks for the attention.
 

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