Windows 7 My PC might be going in the bin soon...

KJQuadro · Jan 5, 2013

PLEASE HELP...

usasma · Jan 5, 2013

Please replace your Intel Storage Controller drivers from the Intel Download Center - Link Removed

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

nusb3hub.sys Wed Jul 27 20:20:04 2011 (4E30AB34)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
Link Removed

nusb3xhc.sys Wed Jul 27 20:20:06 2011 (4E30AB36)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
Link Removed

If this doesn't stop the BSOD's, please run Driver Verifier according to these directions: Link Removed

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sat Jan  5 12:07:58.669 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010513-31075-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 4:17:05.481[/B]
Probably caused by :[B]memory_corruption ( nt!MiMapPageInHyperSpaceWorker+1b )[/B]
BugCheck [B]A, {680046f38aa, 2, 0, fffff800035123fb}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 00000680046f38aa, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800035123fb, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]AssassinsCreed[/B]
FAILURE_BUCKET_ID: [B]X64_0xA_nt!MiMapPageInHyperSpaceWorker+1b[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3510[/B]
  BIOS Version                  1206
  BIOS Release Date             06/05/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sat Jan  5 12:07:58.669 2013 (UTC - 5:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
ICCWDT.sys                  Wed Aug 18 04:27:45 2010 (4C6B9981)
AsIO.sys                    Mon Aug 23 21:53:02 2010 (4C7325FE)
rikvm_38F51D56.sys          Fri Oct 29 06:52:09 2010 (4CCAA759)
bcmvwl64.sys                Mon Nov 22 08:58:19 2010 (4CEA76FB)
btwl2cap.sys                Fri Feb 11 20:06:04 2011 (4D55DCFC)
btwdpan.sys                 Mon May 16 10:58:06 2011 (4DD13B7E)
CORSGKB.sys                 Mon Jun 20 22:38:24 2011 (4E000420)
btwavdt.sys                 Thu Jun 23 10:53:33 2011 (4E03536D)
btwrchid.sys                Thu Jun 23 10:56:51 2011 (4E035433)
btwaudio.sys                Wed Jul  6 18:39:13 2011 (4E14E411)
BCM42RLY.sys                Tue Jul 19 23:22:48 2011 (4E264A08)
[B]nusb3hub.sys                Wed Jul 27 20:20:04 2011 (4E30AB34)[/B]
[B]nusb3xhc.sys                Wed Jul 27 20:20:06 2011 (4E30AB36)[/B]
btwampfl.sys                Tue Sep 20 13:14:26 2011 (4E78C9F2)
Rt64win7.sys                Tue Sep 27 10:50:33 2011 (4E81E2B9)
PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
bcbtums.sys                 Tue Oct 18 14:37:25 2011 (4E9DC765)
bcmwl664.sys                Wed Oct 26 22:45:09 2011 (4EA8C5B5)
asmtxhci.sys                Wed Nov  2 23:00:22 2011 (4EB203C6)
asmthub3.sys                Wed Nov  2 23:00:32 2011 (4EB203D0)
mv91cons.sys                Mon Nov  7 03:51:20 2011 (4EB79C08)
mvxxmm.sys                  Mon Nov  7 03:58:34 2011 (4EB79DBA)
mvs91xx.sys                 Mon Nov  7 03:58:49 2011 (4EB79DC9)
asahci64.sys                Thu Jan  5 00:08:19 2012 (4F053043)
iusb3hub.sys                Thu Jan  5 06:54:43 2012 (4F058F83)
iusb3xhc.sys                Thu Jan  5 06:54:45 2012 (4F058F85)
iusb3hcs.sys                Thu Jan  5 06:56:40 2012 (4F058FF8)
iaStor.sys                  Wed Feb  1 19:15:24 2012 (4F29D59C)
LGSHidFilt.Sys              Tue Feb  7 08:12:39 2012 (4F312347)
cbfs3.sys                   Mon Apr  9 09:21:46 2012 (4F82E26A)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
e1c62x64.sys                Fri Aug 10 18:44:15 2012 (50258EBF)
avgrkx64.sys                Thu Sep 13 20:41:40 2012 (50527D44)
avgloga.sys                 Thu Sep 20 21:23:51 2012 (505BC1A7)
avgtdia.sys                 Thu Sep 20 21:25:33 2012 (505BC20D)
avgldx64.sys                Mon Oct  1 21:05:50 2012 (506A3DEE)
nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
avgmfx64.sys                Thu Oct  4 21:08:44 2012 (506E331C)
avgidsha.sys                Sun Oct 14 21:22:54 2012 (507B656E)
avgidsdrivera.sys           Mon Oct 22 06:47:11 2012 (5085242F)
[/font]

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KJQuadro · Jan 6, 2013

http://www.renesas.eu/products/soc/usb_assp/index.jsp

Could you tell me which one of these is the right one (if any), also I can't find the driver for the Intel Storage Controller.

With the USB 3.0 problem, my motherboard's website says that I only have an Intel and a NEC USB controller no NEC controller.

Please explain.

Thank you very much for the help, it's greatly appreciated.

usasma · Jan 7, 2013

I don't know which Renesas device that you have, but you are looking for the NEC USB controller (that's the correct one.

Please let us know the exact make and model of your motherboard and we'll see if we can locate a link to the Intel controller.
Also, I can't recall - are you using an SSD? If so, please ensure that it's not connected to the Marvell controller.

KJQuadro · Jan 7, 2013

Motherboard: Asus P8Z77-V Deluxe

I am not using an SSD, although my boot up times are very slow for a PC this new and this spec...

Could you possibly locate the correct USB controller as well, since I can't seen to find it.

Thank you very much for the help,
Its greatly appreciated.

usasma · Jan 7, 2013

Please PM a Staff Member to consolidate all of your posts - it's confusing (and it's probably making the repair more difficult than it should be)

I will try to locate the driver this afternoon when I return home from work.

Jimbo22 · Jan 7, 2013

KJQuadro said:
Motherboard: Asus P8Z77-V Deluxe

I am not using an SSD, although my boot up times are very slow for a PC this new and this spec...

Could you possibly locate the correct USB controller as well, since I can't seen to find it.

Thank you very much for the help,
Its greatly appreciated.

Nice mobo...look if you do decide to toss out the PC...let me know...I'll take it...

usasma · Jan 7, 2013

The Asus website says you don't have a NEC USB controller. How did this get installed on your system? Do you have an add-on USB card?
Where did you get your installation media from? What does the installation disk say on the face of it?

KJQuadro · Jan 7, 2013

I have a USB 3 Add on card that connects via the PCI Express slot, the installation media came with my motherboard, in the form of a disc. On the disc it says;
P8Z77-V Deluxe
Intel Z77 Chipset Support DVD Rev.595.02

If it's the add on USB 3.0 card thats causing the issue, I can remove it.

Thank you very much.

usasma · Jan 8, 2013

It's not necessarily causing the issue - but I suspect it's the "owner" of the outdated NEC USB 3.0 drivers.
Please un-install it's software and physically remove the card from the system temporarily - see if that helps the BSOD's

KJQuadro · Jan 9, 2013

I have taken out the card (nothing to uninstall since it came with no software or drivers, just a bare card), sure enough when I took it out, and looked at the chip, it said NEC on it.

Hopefully this should stop the BSOD's.

Thank you very for the help!!!!

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