📎 AI Summary:
The thread discusses a Windows Blue Screen of Death (BSOD) that occurred during a game of Starcraft 2, with the initial poster providing a diagnostic file for analysis. A responder identifies the likely cause as outdated drivers or BIOS, noting that the BIOS is several versions behind and recommending updates for stability. They also suggest uninstalling certain drivers, like AVG antivirus and specific hardware drivers, to troubleshoot and resolve the issue. Overall, the conversation reflects troubleshooting steps aimed at improving system stability and resolving the BSOD.
Daniel Chittenden

Daniel Chittenden

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Jun 23, 2014
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3
Thread Author #1
I was playing Starcraft 2, and the game froze for a second, then I got a BSOD. I tried to take a pic, but was to slow.

Here is the file from diagnostic tool, if you need the other 2 things (cpuz and rammon) let me know.
 

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kemical
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff10005fb0500, 2, 1, fffff80002ec9c42}

Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+82 )

Followup: MachineOwner
Hi,
this bugcheck can be generated by something recently installed like drivers, software or Bios. Anti virus apps are also known to cause...
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kemical

kemical

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36,163
#2
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff10005fb0500, 2, 1, fffff80002ec9c42}

Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+82 )

Followup: MachineOwner
Hi,
this bugcheck can be generated by something recently installed like drivers, software or Bios. Anti virus apps are also known to cause this issue It's caused by memory being accessed incorrectly Chances are it's most likely a driver but we'll do some testing and see what turns up.
Checking through the dump file i notice your Bios is out of date:
BiosVersion = 2103
BiosReleaseDate = 11/06/2013
Latest Bios stands at 2501 which includes system stability updates:
http://www.asus.com/uk/Motherboards/M5A97_R20/HelpDesk_Download/

amd_sata.sys Wed Apr 11 15:40:24 2012: AMD SATA Controller AHCI 1.2 Device Driver please update:
Link Removed

avgldx64.sys Tue Jun 17 15:21:28 2014: AVG AV known on occasion to cause the odd issue. Uninstall to test. Use MSE in the meantime as it's super stable:
http://windows.microsoft.com/en-GB/windows/security-essentials-download

netr28ux.sys Fri Dec 16 13:16:28 2011: Ralink RT2870 series USB802.11n Wireless Adapter Driver (you may have a different manufacturer) :
http://www.wireless-driver.com/ralink-rt2870-rt2770-rt307x-windows-xp-vista-win7-driver-ver3290/

Post any new dump files.
 
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