📎 AI Summary:
The thread discusses an attempt to upgrade from a 32-bit to a 64-bit Windows OS, which is not possible through an upgrade and requires a clean install. The original poster encounters a black reboot screen during installation, despite trying different media and methods. A respondent advises ensuring the BIOS and boot media settings (UEFI/GPT or Legacy/MBR) are compatible, and recommends using Rufus to create a bootable installer, leading to the original poster thanking for the assistance.

shmoodle

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Thread Author #1
Hello all, After trying to follow the instructions to upgrade from a 32 os to a 64 os, I tried opening one of my hard drives and get this black reboot screen. I have tried to install from gpt, mbr, with flash drive connected, and hard resetting the computer. Does anyone know how to fix this?windows
An image from '64 os upgrade problem'. Computer screen showing an error to reboot and select proper boot device.



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Solution
It's not possible to upgrade from 32 to 64 bit. This will require a clean install. You'll need to make sure your boot media and BIOS are the same in order to install. The either both need to be set to UEFI/GPT or Legacy/MBR. I would use Rufus if you haven't to create the bootable installer.

Neemobeer

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It's not possible to upgrade from 32 to 64 bit. This will require a clean install. You'll need to make sure your boot media and BIOS are the same in order to install. The either both need to be set to UEFI/GPT or Legacy/MBR. I would use Rufus if you haven't to create the bootable installer.
 

Solution

shmoodle

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Thread Author #3
Thank you for the help


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