📎 AI Summary:
The user initially experienced an issue when upgrading from Windows 10 1909 to 20H2, as the update process failed and rolled back, leaving the system at the older version. After troubleshooting, the user resolved the problem by updating the Radeon RX 5700 GPU driver. The overall sentiment is positive, with the user sharing a solution to their upgrade challenge.

kgash

Extraordinary Member
Joined
Jan 17, 2011
Messages
43
Thread Author #1
I finally decided to upgrade my pc from 1909 to 20H2. The process was running fine, went through one reboot and continued installing then just shut down!
I physically restarted and got a message that windows is undoing update which it did through several steps and I was back in 1909. A microsoft log left a link for more information which led only to a list of installed updates.
Should I try again or is there something I can do to prevent this happening again? My system (built in April 2020) is:

Windows 10 home 64
AMD Ryzen 5 CPU
ASRock B45o Pro4 MOBO
Crucial P1 1TB NVMe PCIe
AMC Radeon RX 5700 GPU (Driver er. 19.30.02)
16 GB DDR4 DRAM
EVGA 650 B5 PSU
2 Viewsonic monitors, 1 on HDMI and 1 on DP
 

kgash

Extraordinary Member
Joined
Jan 17, 2011
Messages
43
Thread Author #2
Problem has been solved. It turns out that I had to update the driver on the Radeon GPU
 

Solution