📎 AI Summary:
The original poster is seeking help to delete an old, inaccessible Gmail account from the Windows 8.1 Mail app, which shows a 'needs attention' status and prompts for login. A respondent explains that while the account can be removed from the account manager without logging in, deleting the email directly from the server requires login credentials. Overall, the thread discusses challenges in managing and removing outdated email accounts within Windows Mail.

Whereupon

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Oct 17, 2014
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Thread Author #1
I have 3 email accounts on my Windows 8.1 machine as setup in the mail app. One of them, my gmail account, is old and no longer used. In fact, I can't log in to it.

Going to the right, and 'settings', then 'accounts' lists the email accounts I have. Clicking on one of the 'good' accounts gives me a list of options that includes deleting the account. However, my gmail account says 'needs attention', and when I click on it, I get a login screen. I've tried several methods to get to a point where I can delete the account, but haven't figured it out. I'm hoping someone else has had this problem and knows the answer.

thanks very much -
 

ussnorway

Windows Forum Team
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May 22, 2012
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You can remove the account from your manager without logging in but you can NOT delete an email from the server without the login.
 

Solution