Windows 10 EMERGENCY - Boot Loop After Win Update

xlook · May 17, 2018

Today I updated to latest major win 10 update. But just it finished updating the updayes made my PC go on a boot loop which never boots to the desktop. I tried mamually restarting but the PC keeps boot looping. What do I do???!!

Neemobeer · May 17, 2018

Does your OS sit on an Intel SSD?

xlook · May 17, 2018

Neemobeer said:
Does your OS sit on an Intel SSD?

No.. I got samsung ssd.

Neemobeer · May 17, 2018

You may want to try booting to the recovery environment and rollback the update. Pressing F8 during boot or just power the computer on and off a few times should force it to the recovery screen.

xlook · May 17, 2018

Neemobeer said:
You may want to try booting to the recovery environment and rollback the update. Pressing F8 during boot or just power the computer on and off a few times should force it to the recovery screen.

I'm at the recovery environment. How do I roll back the update?

nmsuk · May 18, 2018

wusa /uninstall /kb:2744842 /quiet /forcestart substitute the number of the update you want to remove. You can do this from the command prompt available in the recovery console.

xlook · May 19, 2018

nmsuk said:
wusa /uninstall /kb:2744842 /quiet /forcestart substitute the number of the update you want to remove. You can do this from the command prompt available in the recovery console.

Hey man.. I don't fully understand what you meant by that. Could you articulate what you meant by:
"wusa /uninstall /kb:2744842 /quiet /forcestart"?

nmsuk · May 19, 2018

In installed updates look for the kb number, in that command you put that number where the 2744842 is in the example and it'll uninstall said update

xlook · May 19, 2018

nmsuk said:
In installed updates look for the kb number, in that command you put that number where the 2744842 is in the example and it'll uninstall said update

Hey dude. How do I find out which update caused this bootloop? I know when it happened.. but I don't know the exact update. Hope you can help with that.

Neemobeer · May 19, 2018

From the command prompt type powershell<enter> to drop into a powershell prompt then type
Get-HotFix | Sort InstalledOn -Decending

You won't be able to tell, but it's likely the last one(s)

xlook · May 19, 2018

Neemobeer said:
From the command prompt type powershell to drop into a powershell prompt then type
Get-HotFix | Sort InstalledOn -Decending

You won't be able to tell, but it's likely the last one(s)

No offense.. but are you sure you know what youre doing? I entered the commands as you asked and it says the syntax is wrong. Look at the attached image for the errors

Neemobeer · May 19, 2018

Do I know what I'm doing, most of the time certainly. Do I make it a point to memorize every tool available in WinRE nope not at all.

Neemobeer · May 19, 2018

You can try running the following from command prompt. wmic qfe list

xlook · May 20, 2018

Neemobeer said:
You can try running the following from command prompt. wmic qfe list

Hey man,

I entered your command and I took a pic. Check it out. If this lists the latest updates it's strange cuz according to the results it says 2/13/2018. That makes no sense since the latest update attenpted was 3 - 4 days ago.

Didn't mean any offense in my last reply. Just extremely frustrated about my PC. Hope you understand. I really do appreciate your help.

Let me know the next steps. Thanks man.

Neemobeer · May 20, 2018

When you do a build upgrade you will only see updates that install after the upgrade since the previous updates are bundled into the build. Based on your current version 10586 you're no longer on a support build. On another computer I would download a newer build such as 1709 or 1803 and install that. There is an option to keep data and programs.

xlook · May 20, 2018

Neemobeer said:
On another computer I would download a newer build such as 1709 or 1803 and install that. There is an option to keep data and programs.

I tried the option in win PE to reset but keep my files. But it doesn't work.

Not exactly sure what you want me to do regarding downloading a build to another computer. How would I transfer a newer build from one PC to my PC?

Neemobeer · May 20, 2018

Downloaded Windows 10 and create a boot DVD or usb and install. You'll have the option to upgrade

nmsuk · May 20, 2018

That windows 10 is severely out of date. Quickest way back to fully updated would be the media creation tool or the windows upgrade tool.

xlook · May 20, 2018

Hey guys,

I fixed it! Thanks for your help!!

kemical · May 21, 2018

xlook said:
Hey guys,

I fixed it! Thanks for your help!!

Just so others know how you fixed it would you mind sharing?

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